Membership Advisor

3 weeks ago

Lowestoft, United Kingdom Atkinson Moss Full time

Job ID
- 37703

My client is seeking a bright and enthusiastic Membership Advisor to look after existing memberships within the business. You will be responsible for being the companies ‘go to’ for any membership enquiry, making sure they are getting the most out of their subscription, and constantly ensuring a positive customer experience. A fantastic opportunity, offering training and development in a forward thinking and progressive company.

**Responsibilities include**
- Delivering excellent customer service through maintaining good relationships
- Providing knowledge on subscriptions and assisting with customer enquiries
- Providing support to the sales team
- Reporting customer feedback, concerns and issues to Sales Manager and any other relevant department
- Excellent telephone skills and a persuasive demeanour
- Use of Word, Excel, Publisher
- Gathering market and customer information as input to sales activities

**Experience**:

- Customer Service and Account Management background within an office environment
- Good computer skills required
- Confident and Professional communicator - the role will involve talking with members from all over the world
- Experience in contacting businesses on the phone as well as face to face - this does not involve any cold calling.

If you hold the relevant experience and skills and are interested in the role, please submit your details online, or for further information please contact Lesley Freeman or Wendy Wakefield

  • Offshore HSE Advisor

    1 month ago

    Lowestoft, Suffolk, United Kingdom People with Energy Full time

    Offshore HSE Advisor Location: Lowestoft, , UK Type: Contract Vacancy Pay: Competitive Rate Reference: 24-00005 As an Offshore HSE Advisor within our Hook-Up and Commissioning team, you will play a pivotal role in this groundbreaking project intended to power 1.2 million homes in the UK. You’ll be responsible for providing expert advice and...

  • Customer On-boarder

    4 weeks ago

    Lowestoft, United Kingdom Atkinson Moss Full time

    My client is seeking a bright and enthusiastic Customer Membership Advisor to look after on-boarding new clients within the business. You will be the members 'go to’ for any enquiry and constantly ensuring a positive customer experience so that members are getting the best out of their subscription.The ideal candidate will be enthusiastic, approachable,...

  • Customer On-boarder

    1 month ago

    Lowestoft, United Kingdom Atkinson Moss Full time

    My client is seeking a bright and enthusiastic Customer Membership Advisor to look after on-boarding new clients within the business. You will be the members 'go to’ for any enquiry and constantly ensuring a positive customer experience so that members are getting the best out of their subscription. The ideal candidate will be enthusiastic,...

  • Customer On-boarder

    4 weeks ago

    Lowestoft, United Kingdom Atkinson Moss Full time

    My client is seeking a bright and enthusiastic Customer Membership Advisor to look after on-boarding new clients within the business. You will be the members 'go to’ for any enquiry and constantly ensuring a positive customer experience so that members are getting the best out of their subscription.The ideal candidate will be enthusiastic, approachable,...

  • Occupational Health Nurse Adviser

    1 month ago

    Lowestoft, Suffolk, United Kingdom People with Energy Full time

    Offshore HSE Advisor Lowestoft, , UK Type: Contract Vacancy Pay: Competitive Rate Reference: 24-00005 As an Offshore HSE Advisor within our Hook-Up and Commissioning team, you will play a pivotal role in this groundbreaking project intended to power 1.You’ll be responsible for providing expert advice and guidance on health, safety, and...