Web Administrator

We’re looking for a talented and passionate Web Administrator to help administer a complex web estate, and be a key contact for day-to-day activities between the University and its digital partners. This is an exciting time for Middlesex University, we recently launched a new strategy, we have refreshed our brand, and we’ll be launching a new website soon.

To be successful in this role, you’ll be a patient trainer, comfortable user of HTML5, CSS and JavaScript when needed and an excellent trouble-shooter. Experience of using content management systems for large public-facing websites is highly desirable, as is a strong understanding of web health index.

About Middlesex University: We’re a global university with campuses in London, Dubai and Mauritius. In the UK we’re a top 2 young university and we’ve got an international reputation for our approach to teaching creative, technical and professional skills. Our community includes more than 40,000 students as well as academics and partner organisations. We are passionate about turning knowledge into action to shape a brighter, more inclusive and equitable world. We value diversity and strive to create a fairer, more equitable work environment for our staff and students. We offer a range of family friendly, inclusive employment policies, excellent flexible and hybrid working arrangements, staff diversity networks, campus facilities and services to support staff from different backgrounds.

What will I be doing? This role offers the opportunity to bring together your passion for content management systems and website testing, working with staff across the University to help us maintain a smoothly running website and an up-to-date list of editors. As our new Web Administrator, you’ll play a major role in maintaining and improving of our web health check key indicators, providing support and basic training for various members of staff. You will be doing troubleshooting and reporting bugs and concerns to the CMS developers. You’ll also be responsible for the management of our analytics tools, making sure key members of staff and various agencies have the right access levels.

Your key responsibilities:

- Administration of CMS website content editors’ accounts and permissions, ensuring content owners are aware of and abide by the University’s web publishing policy
- Maintain daily use of the website’s content management system to update and amend content, maintaining a high level of expertise
- Act as the University’s key contact for managing daily tasks and issues (e.g. bug fixes and CSS changes) with digital/website partner -Updating, monitoring, and maintaining web admin areas and editors accounts for each relevant website area
- Providing CMS users with ongoing support and remedial training, to ensure they are working efficiently, using the system to its full ability and contributing to the overall strategy and success of our websites -Assisting in user testing, usability and accessibility exercises for University websites and other digital channels
- Administration of our Google Analytics account and work with marketing and other key stakeholders to set up automated reports
- Assist the Digital Experience Manager in dealing with all day-to-day issues arising with the University’s website
- Work with the Digital Experience Manager to provide support to the content team to deliver an ongoing strategic programme of refreshed content that meets the needs of key audiences and the department’s objectives
- Assist the Digital Experience Manager to update technical and operational digital specifications.

This post is exempt from the Rehabilitation of Offenders Act 1974 and requires a Disclosure and Barring Service certificate. You are therefore required to disclose details of any criminal record. ALL criminal convictions, cautions, reprimands or final warnings, even if they would otherwise be regarded as spent under this Act must be disclosed, as well as any other information that may have a bearing on your suitability for the post, including pending prosecutions.