Customer Service Assistant

3 weeks ago


Luton, United Kingdom Luton Sixth Form College Full time

**Job Reference #**

EDV/2024/LSFC/89950

**Location**

Luton, Bedfordshire, LU2 7EW

**Contract Type**

Permanent

**Contract Term**

Part-Time

**Salary**

£15,067.00 - £15,353.00 Annually (FTE)

Sixth Form Colleges’ Support Staff Pay Spine point 17 to 19, £15,067 rising to point 19, £15,353 with annual increments based on service and performance related criteria. (This is the pro-rated equivalent of the full-time scale, £22,312 - £22,736)

**Closing Date**

8:00am, 7th May 2024

**Start Date**

ASAP

**Positions Available** 1

**Interview Date(s)** TBC

**About this Role**:
Luton Sixth Form College was established in 1966 as the first sixth form college in the Country. Since then, our deep commitment to our young people and our focus on improving outcomes, has ensured that the student experience is rooted in quality and educational excellence. Our impressive track record speaks for itself and our long-serving staff are hardworking, dedicated, feel valued and consider the College to be an amazing place to work.

Customer Service Assistant (Information Centre and Reception) 29 hours (Part Time, Term Time Only for 39 weeks)

Working 29 hours per 39 weeks per year, term time only, a degree of flexibility is required.

Mon 8am - 4.30pm

Tues 8am - 4.30pm

Wed 12.30pm - 5.30pm

Thurs 12.30pm - 4.30pm

Fri 12.30pm - 4.30pm

Working within the Reception team, you will provide a high quality, professional and welcoming customer service including:

- To be the first point of contact to the college for students, staff, visitors and contractors.
- To operate the very busy main college switchboard.
- Issue students with daily temporary and replacement ID cards.
- Has excellent customer service skills and experience of working in a very demanding and busy Reception.
- Has excellent administrative, recordkeeping, organisational and IT skills.
- Has experience of the post-16 age group.

Sixth Form Colleges’ Support Staff Pay Spine point 17 to 19, £15,067 rising to point 19, £15,353 with annual increments based on service and performance related criteria. (This is the pro-rated equivalent of the full-time scale, £22,312 - £22,736)

Start Date: As soon as possible

Closing date : Tuesday 7th May 2024

Luton Sixth Form College is an equal opportunity employer. It is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All roles in the College have contact with children and as such anyone that is employed by the College is considered to be engaged in regulated activities. The successful applicant will be required to undertake an enhanced disclosure via the Disclosure and Barring Service.

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Orders 1975, 2013 and 2020.

To find out more about working at Luton Sixth Form College please visit

Luton Sixth Form College Jobs (lsfcjobs.co.uk)

**Related Documents**:

- Customer Service Assistant May..docx

**Contact Details**:

- Allison Butler
- 01582432593**COPY JOB LINK**
- Luton Sixth Form College
Open Data obtained from: Department for Education**CHECK MY COMMUTE**
- Luton
- Bedfordshire
- LU2 7EW
01582877500
- Please accept cookies to access this content

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