Helpdesk Advisor

3 weeks ago

Birmingham, United Kingdom Carbon60 Global Full time

HELPDESK ADVISORCarbon60 are looking to hire a **Helpdesk Advisor** for an industry leading Facilities Management company.**ROLE**: Helpdesk Advisor **SALARY**:£12.70 p/h **JOB TYPE**: 10 months (maternity cover)**LOCATION**: Birmingham**HOURS**: Full time. 10-hour shifts working on 4 days on 4 days off pattern with rotating shifts on 07:00-17:00, 11:00-21:00 & 21:00-07:00THE ROLE
- To act as first point of contact for internal and external parties providing information on departmental procedures where appropriate.
- Preparation, issue and closing down of Reactive Work Orders.
- To input and retrieve data efficiently and accurately on a daily basis using the computerised systems within Helpdesk, producing information and reports.
- Purchase Requisition and Ordering processing for materials and Subcontractors.
- Ad hoc administration duties

THE SUCCESSFUL CANDIDATE
- Skilled in Help Desk call processing.
- Customer Service background is beneficial.
- Computer Literate.
- Flexible and adaptable approach to work.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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