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Reservations Agent

4 months ago


Stockport, United Kingdom Aimbridge Hospitality EMEA Full time

**Job Ref**:INT19323

**Branch**:Holiday Inn Express Stockport

**Location**:Holiday Inn Express Stockport

**Contract type**:Permanent

**Hours**:Full Time

**Hours per week**:40

**Posted date**:27/11/2023

**Closing date**:29/12/2023

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include:

- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food beverage and spa
- Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Career and lifestyle breaks - Allowing you to take time off for key life events.
- Volunteer days - Up to two days per year to support a charity of your choice

A day in the life of

As Reservations Agent you will be responsible for supporting the hotel pricing strategy, ensuring maximum revenue, market share and the successful conversion of reservation enquiries from individuals and groups into materialised bookings. You will help with the day-to-day relationships with local corporate bookers and utilise sales opportunities to maximise revenue. You will also be required to cover duty manager shifts when needed and some office admin duties.

Based in the Stockport Holiday Inn Express you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.

What do we need from you?

At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.
- The
- **Holiday Inn Express Stockport** is ideally located adjacent to
- **Stockport Railway Station**, in the heart of this large town in Greater Manchester..

Stockport can be described as the northern gateway to the **Peak District**. The **Etihad Stadium**, home of Manchester City is 5 miles from the hotel, with **Old Trafford Football and Cricket **grounds within easy reach.

**Holiday Inn Express® Hotels**:
Do you want to work for one of the world’s fastest growing hotel brands? Holiday Inn Express is one of the fastest growing hotel brands in the world opening an average of two hotels a week, so there is sure to be one near you already or coming very soon Our modern hotels provide both business and leisure travellers a fresh, clean, uncomplicated stay offering comfort, convenience and great value for money.

Holiday Inn Express is part of the IHG family and is the largest hotel company in the world by number of rooms. The Holiday Inn Brand Family is: Holiday Inn, Holiday Inn Express, Holiday Inn Resort and Holiday Inn Club Vacations.

They all share the same DNA from our powerful parent Holiday Inn. The trusted global leader in genuine Hospitality. We are a proud member of this family tree and like every family we do everything together to ensure the brand is strong to maintain its simplicity and smartness. As you know every family is going through changes sometimes and thats why we are now looking for YOU to make us feel complete and whole again.