Scrum Master

At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto, it’s something we strive towards constantly through our work. Every day we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world’s leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting situations.

We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we have a variety of training, support, and tools available to aid in your continual personal and professional development. Our ongoing goal is to drive innovation and modernise operations across the board, which includes furthering the skills of our colleagues. At DXC, building a better you, builds a better us.

Spent a minimum of 10 years residency in UK

Spent no longer than 6 months outside of UK during the above period

**Essential Job Functions**
- Runs daily, weekly, and monthly agile rituals efficiently.
- Removes impediments or guides the team to remove them by finding the right personnel/process.
- Tracks work progress to identify blockages and developer/engineer divergence from allocated tasks.
- Guides the team, Product Owner and organisation on how to use Agile/Scrum practices and values to delight customers.
- Provides all support to the team using a servant leadership style whenever possible, and lead by example.
- Assists in the staffing of projects. Organizes Scrum team members to ensure communication and understanding of deadlines, assignments and objectives. Participates in work as applicable.
- Performs ongoing review of project status; identifies possible project risks. Recommends and implements risk mitigation solutions as approved and as appropriate.
- Works in conjunction with team members and stakeholders to manage changes to technical requirements, business requirements and schedule of the project. Provides input on possible changes needed based on current project status.
- Manages client, company and project team expectations for agreed upon project performance by obtaining and providing project metrics. Recommends changes or alternate paths based upon performance and metrics.
- Guides the team and organisation on how to use Agile/Scrum practices and values.
- Assess the Scrum Maturity of the team and organisation and coaching the team to higher levels.
- Build a trusting and safe environment where problems can be raised without fear of blame, retribution or judgement, with an emphasis on healing and problem-solving.
- Assists with internal and external communication, improving transparency, and radiating information.
- Supporting and educating the Product Owner, especially with respect to refining and maintaining the product backlog.
- Providing all support to the team using a true leadership style whenever possible, and leading by example

**About You**
- You’re enthusiastic and get on with things
- You work with a ‘can-do’ attitude
- You are aligned to the Scrum Values
- You love to learn new skills and take on new challenges
- You listen to customers and want the get it right for them
- You’d rather stop things go wrong than fight fires
- You’ll look for innovative ways to overcome hurdles and tenaciously pursue them
- You share what you know and love to work in a fast paced, cross functional team
- You have excellent written and verbal communication skills
- You’ve good analytical and troubleshooting skills with an eye for detail
- You take responsibility and can run with issues with mínimal supervision.
- You quickly adapt and are comfortable with working on multiple projects at a time, as part of a team or alone.

**Required Skills/Experience**
- A Scrum Master certification; CSM, PSM I, PSM II.
- Familiarity with software development.
- Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (e.g. numerous burndown techniques, issue tracking, technical debt, Scrum event formats, backlog management).
- Good skills and knowledge of true leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
- Excellent communication and facilitation skills.
- Problem-solving and conflict-resolution ability.
- Strong organisational skills.
- Knowledge of Scrum techniques and artefacts (such as definition of done, user stories, automated testing, backlog refinement etc).
- A background knowledge of Atlassian tools, such as Jira, Confluence