Rights and Engagement Officer

3 weeks ago

Arbroath, United Kingdom Angus Carers Centre Full time

**ABOUT US**

Angus Carers Centre is a rights-based charity working **with **and **for **unpaid carers across Angus. Since 1996, Angus Carers Centre has grown substantially and supports nearly 2,000 unpaid adult and young carers throughout the county. With the help of our talented and passionate team of 24 staff and volunteers, we are able to meet the needs of our carers. With the help of our volunteers, we strive to provide a first-class service to carers and their families.

**About the role**:
You will form part of a strong and supportive team, and build authentic and empowering relationships with unpaid carers, their families and partner organisations. But most importantly, you will put the voice of carers at the centre of what we do.

Reporting to the **Adult Carers Service Manager**, you will have a positive non-judgemental regard and help unpaid carers exercise their rights, and support them to realise their potential.

The postholder will:

- Create a safe environment for unpaid carers to build genuine relationships to participate in meaningful and engaging activities allowing them to express themselves, share their dreams and aspirations,
- Identify unpaid carers’ needs, circumstances, and outcomes, and support them to achieve them by working collaboratively with colleagues, partners organisations and agencies,
- Support unpaid carers to access to a range of advice, advocacy, information, and support enabling them to make informed decisions, identify and realise their goals and lead independent, fulfilling lives,
- Create and deliver a range of individual and group activities to increase unpaid carers’ resilience, confidence, and social connections,
- Maintain and build relationships with a broad range of public, private and Third Sector organisations, including schools, community groups, health and care providers, and others
- Ensure unpaid carers’ voices and opinions are heard and taken into account in decision-making processes,
- Work collaboratively with Angus Carers Centre’s teams to achieve its vision and strategic objectives,
- Support unpaid carers to understand and exercise their rights by developing their sense of agency, independence, and efficacy,
- Carry out reviews and evaluations to ensure access to appropriate and timely supports is available,
- Identify and develop new opportunities for participation of carers in the delivery and shaping of services,
- Continuously learn, reflect, and improve what we do to ensure evaluation is embedded into practice, and reflects agreed outcomes,
- Raise profile of Angus Carers Centre by facilitating information and development sessions with a wide range of organisations, communities, and individuals.
- Speak truth to power in a respectful, impactful and authentic manner,
- Comply with Angus Carers Centre’s policies and procedures.

The above does not represent an exhaustive list of responsibilities and tasks but indicates the main responsibilities required from employees in the role. The organisation reserves the right to require employees to perform other duties from time to time.

**Key values**:

- Strong sense of integrity,
- Authentic and true to themselves and others,
- Compassionate and boundaried,
- Drive for social justice and equity

**Qualifications and knowledge**:

- Good standard of education or qualification (or working towards) in health, youth work, social care, or relevant experience of building supportive relationships,
- Understanding of the UNCRC, Adult Care legislation and Children’s Rights and the needs of diverse individuals and communities,
- Full Driving License and a suitable vehicle for work with business insurance,

**Experience**
- Working in diverse and outcome-focused teams,
- Working with and advocating for disadvantaged groups or individuals,
- Partnership working with private, public and Third sector organisations.
- Supporting people to facilitate personal, social and educational growth,
- Delivering group activities aimed at improving confidence and self-esteem,
- Using assessment tools to identify individual needs and aspirations, and ways of achieving them,

**Knowledge, Skills and Ability**
- Knowledge of issues affecting young and adult carers, legislation and policy landscape related to carers,
- Ability to build positive relationships with a wide range of individuals and agencies,
- Knowledge of adult and child protection frameworks and procedures,
- Good level of IT literacy, such as MS Office and online tools and Apps,
- Strong social and interpersonal skills with the ability to communicate effectively with a diverse range of people at all levels,

**Working hours**

**Special conditions**

The post entails work with vulnerable people and falls within the definition of “regulated work” under the provision of the Protection of Vulnerable groups (Scotland) Act 2007. The post holder will require to be registered as a member of the Protection of Vulnerable Groups Scheme, which will involve a

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