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Control Room Operator

7 months ago


Droitwich, United Kingdom Elite Recovery Midlands Ltd Full time

Elite Recovery Midlands Ltd is a Droitwich based recovery company that also offers commercial truck and trailer repairs.

Due to continued growth we are offering a position in the Control Team on days. The role consists of:

- Handling inbound and outbound calls to a variety of customers and understanding each customer’s needs and wants
- Assist in decision making and deployment of jobs
- Operate vehicle tracking software
- Updating customers and dealing with enquiries
- Dealing with collections
- Ordering and receiving parts

Key Skills
- Previous experience in a similar role or office environment
- Previous training on Apex preferred
- Excellent communication skills
- Professional phone manner
- Punctual.
- Good geographical knowledge of the areas we cover

Must be available to work alternate weekends.

On interview, salary and working hours to be discussed.

**Job Type**: Permanent

Pay: From £26,500.00 per year

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Weekend availability

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Reference ID: Controller