'parts Advisor'
2 weeks ago
**Parts Advisor - Experience required**
Stoneacre Motor Group - Middlesbrough
**Job description**
We have a fantastic new opportunity for a Parts Advisor.
Reports to: Parts Manager
Key Responsibilities:
- Receive, record and bin parts and consumables from suppliers ensuring accuracy of stock deliveries against agreed orders
- Identify, locate, invoice and issue parts and consumables to customers and other departments using the dealership computer system
- Supply accurate and detailed parts quotations to internal departments, retail and trade customers
- Administer parts invoices ensuring invoiced items are accountable
- Establish customer needs for required parts, communicating relevant promotions and offers to customers when appropriate
- Manage and control all parts administration requirement
- Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with dealership procedures
- Maintain product knowledge on the full product range
- Maintain relevant systems ensuring accuracy at all times
Key Competencies:
Communication
Customer Focus
Analytical Ability
Relationship Building
Brand Alignment
Experience: 1 year
Has worked within a sourcing / supplying parts role. Willing to attend manufacture training. Competent at using ICT, Maths & English.
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£26,000.00 per year
Schedule:
- 8 hour shift
Work Location: One location
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