Front of House Receptionist

2 weeks ago

Redhill, United Kingdom PRINCEWOOD RECRUITMENT LTD Full time

**Front of House Receptionist**

Our client is a fast growing and forward-thinking facilities management company. They are currently recruiting for a Front of House Receptionist to welcome all tenants, clients, and visitors to the building. Working closely with the Building Manager, youwould deliver excellent customer service and ensure all policy and procedures are adhered to.

**Tasks**
- Deliver excellent customer service to customers, colleagues, and visitors to the business space.
- Answering telephone calls to take messages, answer questions, and provide information, logging visitors in and out via the visitors’ book.
- Monitor the standards throughout the building and reception area liaising with the Building Manager to ensure excellent standards are maintained.
- Ensure all contractors have a valid permit to work, before commencing any works.
- Assist in managing the contractors on site providing guidance, support and site knowledge and ensuring they work within the site rules and guidelines.
- To ensure and control the necessary internal quality audits are undertaken and provide a detailed action plan, managing any non-compliance.
- Responding to emergency situations as they arise, liaising with the emergency services, police, ambulance, and fire service to resolve issues and maintain security and service, directing emergency vehicles and other traffic on site.
- Working alongside the Building Manager to ensure all site related risk assessments and method statements are monitored, reviewed, and updated as per schedule and as necessary.

**Package**

**Salary** - £24,000

**Hours** - 8.00am - 5.00pm or 9.00am - 6.00pm

**Location** - Redhill

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