Community Support Officer

2 months ago


Medway, United Kingdom Paramount Independent Property Services Full time

Join our fantastic and expanding team of security and welfare professionals and rise to the challenge in providing grass root support services.

A brilliant opportunity to work with a client base requiring proactive management and guidance.
We want to add to our team of skilled roaming operatives responsible for ensuring the security of our assets and clients.
5 day per week shifts.
Shifts patterns include hours between 12pm to12pm 3pm to 3am - 4pm to 4am - on 10 hour shift basis, 5 days a week, rotating days.
Responsibilities and Duties of the Community Support Operative:
Working in a multi-functional Support and Security Team that accommodates a variety of vulnerable client bases.

Be aware of a multitude of community issues, law, and crime prevention techniques.
- Be prepared to attend live incidences of low level ASB, crime and domestic related issues.
- Ensuring on site compliance with Conditions of Residence and general behaviour of clients.
- Consciousness of wider community impact and ensuring behaviours within and externally to the buildings are managed well
- Receiving questions and queries in a customer focused and polite manner, managing contact from our clients in respect to out of hours enquiries and managing the scheme effectively
- Communicate with staff in a professional manner and share sensitive and important information with your day time colleagues
- Operation of Incident Management systems, logs and record keeping in a professional and efficient manner
- Operation of activation led CCTV systems, as well as normal operating and monitoring of all CCTV within our portfolio
- Provide real time support to the business and clients
- Liaise with agencies and authorities effectively and efficiently
- Maintain call logs, incident reports and company specific reports
- Maintaining regular radio contact with colleagues and control room and provide essential information relevant to the running of the service, as well as night time check ins with our Control Room Operatives
- Maintaining a clean environment and ensuring the communal areas of the Schemes remain clean and tidy at all times
- Other duties necessary for the effective operation and positive reputation of the business
- Have a basic and fundamental repairs knowledge in order to solve out of hours maintenance issues and carry out basic repairs (must include ‘make safe and isolate’ knowledge)
- Must have an eye for upkeeping of buildings, and wilful attitude towards maintaining the appearance of our buildings and a care and pride for our asset appearance
- Must have a caretaker approach to the upkeep of our buildings and carry out routine maintenance checks, repairs and general sweeps and cleans of our buildings
- Have situation awareness and the ability to read situations within the properties
- Understand relevance of information that could be important for intelligence reasons
- Ability to conduct ones self professionally and appropriately when liaising with emergency services
- Have an understanding of First Aid and a willingness to administer when required
- An ability to deescalate and communicate with individuals that may not be cooperative
- Must have an understanding of when a situation requires the next level of response

**Essential Skills and Knowledge**:

- Investigative and quality reporting skills.
- Incident management and first response experience
- De-escalation and grass root people skills a must
- Physical fitness
- PC skills
- Maintenance and repair skills to a basic level and understanding
- People skills, managing conflict and complaint resolution
- Good knowledge of excel, word and other computer packages
- Hold or ability to obtain security clearance (DBS)
- Good communication skills - verbal and written
- Capacity to integrate with all stakeholder levels both internally and externally including the clients.
- Customer focused background with Support principles always being put first.
- Previous experience with producing client & management reports
- SIA licence desirable but not essential for selection.

Various locations in Kent.
- Vehicle provided

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension
- Free or subsidised travel
- Sick pay

Schedule:

- 10 hour shift
- Night shift
- Weekend availability

**Experience**:

- Local Authority: 1 year (preferred)
- public service: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)
- SIA license (preferred)

Shift availability:

- Night shift (required)

Work Location: In person

Reference ID: TF004


  • Community Care Worker

    3 months ago


    Medway, United Kingdom Community Care Line Full time

    Community Care Workers needed for the Medway Towns, flexible working times can be discussed. We work between 7am and 10pm, seven days a week. Do you have a passion for supporting vulnerable people to continue living as independently as possible? We are looking for compassionate and caring individuals to provide support to vulnerable people in their own...


  • Medway, United Kingdom Kent Police Full time

    The starting salary is **£28,290** with annual increments up to a maximum of **£32,802**. **Do you want to help people and make a real difference to the communities of Kent?** As a PCSO you will work closely with communities to promote community safety and confidence. Working alongside police officers, special constables and partner agencies you will...


  • Medway, United Kingdom Babcock International Full time

    **Training Support Officer**: - Location: Medway, GB, ME4 4UG- Onsite or Hybrid: Hybrid**Job Title: Training Support Officer** **Location: Chatham, London + Hybrid Working Arrangements** **Compensation: £26,386 - £29,767 + Benefits** **Role Type: Full Time/Permanent** **Role ID: SF56262** At Babcock we’re working to create a safe and secure world,...

  • Office Administrator

    3 months ago


    Medway, United Kingdom Premier Work Support Full time

    A great opportunity has arisen within a large organisation based in Medway Towns for an **Office Administrator.** You should be educated to GCSE Level or equivalent and have a minimum of Maths and English. You will also need to be proficient and confident in using Microsoft Word and Excel. Hours of work will be 08:00 to 16:00, Monday to Friday. - Free on...


  • Medway, United Kingdom University of Greenwich Full time

    The Drill Hall Library is a unique and major facility providing an integrated library and IT service to staff and students of the Universities at Medway, comprised of the University of Greenwich, University of Kent and Canterbury Christ Church University at their shared Medway Campus. We are seeking to appoint a Network Support Officer to play a pivotal...


  • Medway, United Kingdom Babcock International Group Full time

    Job Title: Training Support OfficerLocation: Chatham, London + Hybrid Working ArrangementsCompensation: £26, - £29, + BenefitsRole Type: Fixed Term Contract (until April )Role ID: SF At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Training Support Officer at our Chatham site. The...

  • Computing Officer

    5 months ago


    Medway, United Kingdom University of Greenwich Full time

    The Faculty of Engineering and Science at Greenwich is growing and going from strength to strength. As a result, we have number of new IT support roles for enthusiastic and technically competent IT support professionals. The Faculty based at both the Greenwich and Medway Campuses, are currently looking for an IT Support Officer who can provide a flexible,...

  • Wellbeing Navigator

    3 months ago


    Medway, United Kingdom Imago Community Full time

    **Area**: - Medway**Working Hours**: - 22.5 hours**Salary**: **Up to £24,000** (pro rata for part-time)Do you want to make a difference? That’s what we do at Imago. We help some of the most vulnerable people in society to make changes and improve their wellbeing. We’re looking a bright, hardworking individual to join our established team in Medway....


  • Medway, United Kingdom Imago Community Full time

    **Area**: - Medway**Working Hours**: - 37.5 hours**Salary**: **Up to £24,000** Do a job where you make a difference! We’re looking for someone to join our navigation teams in Medway and Dartford supporting adult patients and people in the community to live safer, healthier and more independent lives. You will need to be confident talking to people...

  • Technology Facilitator

    3 months ago


    Medway, United Kingdom Imago Community Full time

    **Area**: - Medway**Working Hours**: - 37.5**Salary**: **Up to £24,000** Could you champion Digital Care Technology? We’re looking for someone to join our established team in Medway and increase awareness and accessibility of digital assistive technology in hospitals and the community. This is a great opportunity to make a real difference to patients,...


  • Medway, United Kingdom Premier Work Support Full time

    An exciting opportunity has arisen working for one of our clients on a permanent basis as an **HR and Payroll Administrator** to join their small friendly team. **The role is 100% office based.** You will have strong Sage Payroll experience, be a good communicator and have Word and Excel skills. You will have previous experience gained in a similar role...


  • Medway, United Kingdom Accessible Care Full time

    _ME4 ME5 ME7 ME8_ - Join Accessible Care & help make care accessible to those in your community._ You will receive 35p per mile (on top of your hourly rate of £11.60 - £16.95) when traveling to care calls. - **Please note: Applicant must hold a full UK Driving Licence and have access to their own car**_ - **Please note-We do not offer sponsorship.**_ At...

  • Accommodation Officer

    5 months ago


    Medway, United Kingdom University of Greenwich Full time

    We are looking for an experienced, exceptional, proactive, and enthusiastic individual to take on this role within the Accommodation Service. In addition to carrying out administrative duties and providing a front line customer service, a key part of the job involves working to resolve welfare, disciplinary and facilities-related issues within the halls of...

  • Security Officer

    2 months ago


    Medway, United Kingdom O.C.S. Full time

    About The Role*** Do you enjoy meeting people? Do you want a role where every day is different, perform a variety of tasks, keep people safe, and have interactions with a range of people from all walks of life? You’ll also be helping vulnerable people through a difficult time in their lives. If you do and working on a critical service to the government...


  • Medway, United Kingdom University of Greenwich Full time

    We are looking for someone with excellent organisational skills and experience in project management as you will be responsible for managing the administrative tasks relating to accreditation/validation events in the Faculty. You will work with academic staff in preparing submission data and documents, as well as supporting the events. You will also be...

  • Community Care Worker

    3 months ago


    Medway, United Kingdom Age UK Kent Rivers Full time

    **Benefits**: - Petrol paid 45p per mile. - Paid time travelling between calls (at £11.44 per hour equivalent rate). - Enhanced rates of pay for weekends and evenings. - Blue Light Card discount. - DBS, training and uniforms/PPE all paid for by Age UK Kent Rivers. - Pension scheme. - Further qualifications. - The opportunity to work towards an NVQ L2...


  • Medway, United Kingdom Haven Care Support Services Ltd Full time

    **Job Title: Children’s Residential Support Worker** **Company: Haven Care Support Services** **Responsible to: Senior Staff and Registered Managers** **Location: Kent and Medway.** **Hours: Mixed hours, Shift pattern to include days, evenings, nights, weekends, bank holidays.** **Salary: £11.44 - £14 per hour depending on experience.** **Job...


  • Medway, United Kingdom Medway Voluntary Action Full time

    **'Year of Listening' Community Health Research Volunteer Role Description** **What is the ‘Year of Listening’ project about?** A ‘Year of Listening’ is an exciting Kent wide community engagement project. Medway Voluntary Action (funded by Macmillan to deliver this piece of work in Medway & Swale) is working in partnership with local Voluntary &...

  • Community Care Worker

    2 months ago


    Medway, United Kingdom Age UK Kent Rivers Full time

    **Benefits**: - Petrol paid 45p per mile. - Paid time travelling between calls (at £10.42 per hour equivalent rate). - Enhanced rates of pay for weekends and evenings. - Blue Light Card discount. - DBS, training and uniforms/PPE all paid for by Age UK Kent Rivers. - Pension scheme. - Further qualifications. - Wellbeing scheme - Simplyhealth. - ALF Kudos...

  • Detention Officer

    3 months ago


    Medway, United Kingdom Kent Police Full time

    **We are looking for detention officers to work at various locations around Kent.** You'll be working as part of a team responsible for the reception, care and management of detainees including recording daily interactions and completing forms. Detainee behaviour can be challenging - even volatile - so the ability to handle situations with respect, empathy...