Operations Supervisor

7 months ago

Wakefield, United Kingdom AWD Recruitment Limited Full time

Operations Supervisor who solid team leadership, management, customer service / client support, organisational and communication skills is required to manage the day-to-day activities of a busy Warehouse / Depot based in Wakefield, West Yorkshire.

If you’ve managed warehouse / depot or transport and logistics teams, then great. If not, that’s fine too. However, you will need a solid management background with the ability to use Microsoft Office to carry out a range of administrative / reporting tasks associated with the role. You will also need excellent customer service / client support and excellent time-management skills.

**SALARY**: £28,567 per annum + Benefits (see below)

**LOCATION**: Wakefield, West Yorkshire (100% on site in Wakefield)

**JOB TYPE**: Full-Time, Permanent

**WORKING HOURS**: Any five over seven days between 06:00 to 22:00hrs (shift times to be discussed during interview)

JOB OVERVIEW

We have a fantastic new job opportunity for an Operations Supervisor who solid team leadership, management, customer service / client support, organisational and communication skills.

Working as the Operations Supervisor you will manage a team of up to 25 staff members, consisting of Warehouse Operatives, Third Party Agency Staff and the Team Administrator.

As the Operations Supervisor you will also liaise closely with commercial clients to ensure they receive a first-class service. You will also be responsible for regular reporting and producing any other documentation required as part of the role. You will have the support of the Team Administrator who will report into you.

You will also be required to manage service levels, whilst actioning opportunities to reduce costs and improve efficiencies.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

DUTIES

**Your duties as the Operations Supervisor include**:
Managing and motivating a team to maximise productivity and minimise costs

Managing initiatives and projects that impact efficiency

Ensuring daily/weekly key performance indicators (KPIs) are maintained

Developing work practices in order to improve efficiency

Ensuring contract deadlines are met

Communicating and implementing change

Pro-actively managing staff discipline

Complying with health and safety in accordance with company policies

HOW YOU DO IT

Approach work with energy, commitment, and diligence

Plan effectively for your team’s strengths. Always look for ways to reduce cost, waste, and have a positive environmental impact

Embrace change and new ideas. You see adversity as a chance to grow and help your team accept and meet change positively

Understand the importance of constructive criticism and receive it openly

Understand how your words and actions may impact others, learn new ways to effectively communicate and make people feel valued developing and maintaining positive internal and external relationships at all levels

Inspire confidence - use a creative approach to problem solving and to thinking ’outside the box’

Create an environment of trust. Have difficult conversations when necessary and proactively ensure alignment with the company’s Policies

Keep up to date with industry innovations and opportunities. Use your knowledge to suggest changes that maximise revenue or improve processes

Responsibly act when others will not. Focus on where you add value and trust others to do the same

Champion the business. Approach work with excitement and curiosity, motivating others simultaneously

CANDIDATE REQUIREMENTS

Great management and team leadership skills

Strong communication skills (both verbal and in writing)

Excellent interpersonal skills

Excellent attention to detail

Good IT skills (Microsoft Office). Any warehousing systems experience desirable

Innovative, positive and pro-active approach to change

Demonstrable experience with significant SKU profiles, handling high volume data and inventory management

Ability to perform under pressure and use initiative to organise own workload

Self-motivated and results-driven

Customer focused

Flexible approach to work and able to work with changing demands (including shift patterns)

**BENEFITS**:
28 Days Annual Leave, plus 1 extra day for each year service up to 33 days after 5 years service

Company Pension Scheme

Health Insurance Scheme

Private Health Care Scheme

Death in Service Scheme

HOW TO APPLY

**JOB REF**: AWDO-P11771

Full-Time, Permanent Warehouse and Distribution / Executive and Management Jobs, Careers and Vacancies. Find a new job and work in Wakefield, West Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

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