Senior Caseworker

We have an exciting opportunity for a Senior Caseworker to join the Young Witness Service team in Lewes, working 15 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you

**County/Borough**
- Sussex

**Office location**
- Lewes Combined Court, The Law Courts, High Street, Lewes, East Sussex BN7 1YB

**Full time/Part time**
- Part time

**Hours per week**
- 15

**Work schedule**
- To be confirmed

**Basic Salary**
- £10,600 pro rata (FTE £26,500.00)

**Contract type**
- Fixed Term

**DBS required?**
- Yes

**End date (if fixed term)**
- 31/03/2024

**Police vetting required?**
- Yes

**Closing Date**
- 12/05/2023

**Ref No**
- 4871

**What we offer**:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

- Flexible working options including hybrid working.
- 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays.
- An extra day off for your birthday.
- Pension with 5% employer contribution.
- Enhanced sick pay allowances & maternity payments.
- High Street, retail, holiday, entertainment & leisure discounts.
- Access to our financial wellbeing hub & salary deducted finance.
- Employee assistance programme & wellbeing support.
- Ongoing training & support with opportunities for career development & progression.

**About the role**:
This role is based at Lewes Combined Court with a hybrid contract, giving you flexibility.

As a Senior Caseworker you will be:
- Managing an active caseload.
- Overseeing the provision of individual structured, tailored resources and information provided by frontline workers.
- Ensuring service users receive effective support to complete their journey through the criminal justice and legal systems to cope and recover from the impact of crime.
- Helping people to move beyond the crime and access additional support services.
- Directly support all service users who may be affected by all types of crime and to offer peer support for new and existing colleagues.
- You will also manage 2 frontline workers.

You will need:

- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting.
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team, sharing, coaching and influencing others.
- A successful track record of building effective working relationships across internal and external stakeholders.
- Experience in line management.

Please see attached Job Description and Person Specification for further details.

**About Us**:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.