Receptionist

2 weeks ago

Manchester, United Kingdom Kroll Full time

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business. We embrace diverse backgrounds and global perspectives, and we cultivate diversity by respecting, including, and valuing one another. As part of _One team, One Kroll_, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

**Opportunity**:
You will provide full reception and front-of-house support to the Manchester office. The role demands a high standard of presentation and customer facing skills. You will have responsibility for greeting guests, booking meeting rooms and organizing associated refreshments/lunch/event requests, manning the switchboard and providing ad-hoc general administration assistance throughout the office such as travel bookings, filing, data entry and managing all deliveries and collections.

The role demands a high level of organizational and time management skills to be able to juggle a number of competing demands in this often-pressurized environment, whilst having the ability to communicate effectively and build strong working relationships across the business. This role will suit an individual who enjoys working in a small team environment and shows a high level of pro-activeness, drive and self-motivation and thrive on the challenges that this role presents. The individual must be highly flexible to meet the changing demands of our case-staff, whilst showing professionalism and willingness to help and succeed at all times.

**RESPONSIBILITIES**:

- Meeting and greeting visitors
- Management of meeting room bookings
- Ensuring meeting rooms are equipped accordingly and that refreshments / lunch orders are organized in advance of meetings taking place
- Manning the switchboard, fielding calls and transferring to relevant staff members where necessary
- Assisting with printing, copying, scanning & binding of documents
- Reconciliation and timely submission of invoices, ensuring they are coded to the correct part of the business
- Sorting mail each morning and distributing accordingly
- Organizing post to be sent each day as well as organizing couriers on a regular basis
- Acting as the point of contact with central storage (TDM) for the sending and recalling of case files
- IT liaison including being the point of contact for ensuring new hires have IT equipment
- Facilities liaison for the Manchester office to include keeping fire extinguisher records
- Banking cheques
- Monitoring and ordering for the office - stationery, office supplies
- Supporting Executive Assistant when needed (e.g. co-ordination of travel arrangements including booking flights, hotels and taxis for a range of employees within the business, expenses)

**REQUIREMENTS**:

- Experience of working within a Receptionist role in a corporate business, and some administrative experience
- Intermediate to Advanced Microsoft office skills, with the ability to confidently use Outlook and Excel
- Hardworking, with the ability to work independently and under pressure to meet strict deadlines
- Professional approach and strong work ethic
- Kroll is committed to equal opportunity and diversity, and recruits people based on merit._

LI-Hybrid

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