Customer Service Advisor
4 weeks ago
Location: Remote
Hours: 35 Hours per week Monday-Friday
Shifts between 8am-8pm
An amazing opportunity to deliver excellent customer service, working from home, with full training and equipment provided.
Our customers are the most important part of our business and as a member of the customer service centre, it is vital that you have the passion as a customer service professional to deliver excellence every time.
Role
- Deal with a wide range of customer service enquires over the telephone
- Provide accurate and appropriate information to the customer in a timely manner
- Keep confidential records of customer interaction, transactions comments and complaints, using the tools provided
- Comply with company policy and procedures and advocate the company values
- Provide first contact resolution where possible, through ownership of queries and taking the relevant action required. This may include liaising with other departments where needed.
- Play an active role towards departmental KPI’s and company objectives
**Skills**:
- Clear communication skills both written and verbal
- Excellent listening skills.
- Remain resilient and focused while handling difficult conversations.
- Be able to work in a fast pace environment and under pressure.
- Be able to communicate and engage with the diverse and wide range needs from our customers and stakeholders.
- Able to use positive and empathic language to influence both internal and external stakeholders.
- Confidence to work individually whilst also having the ability to work collaboratively, playing an active role in both your team and overall department.
- Responsible for your own time management and adhering to schedule.
- Problem solver using own initiative and take a common sense approach.
- Target driven to achieve your individual KPI’s and objectives
- 26 days holiday (rising to 31 days with length of service)
- Excellent pension scheme
- Employee Assistance programme
- Non
- contributory life assurance If you are looking for a challenging and rewarding role with the opportunity to progress, this is an ideal role for you
Although this is a homeworking contract, you may be required to attend the Sidcup office for training and meetings purposes (on an ad-hoc basis).
-
Customer Service Advisor
4 weeks ago
Sidcup, United Kingdom Matt Burton Full timeOur Client, a leading car manufacturer are currently looking for a Customer Service Advisor to join their business based out of their Toyota Sidcup Dealership. As a Customer Service Advisor you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also...
-
Customer Service Advisor
2 days ago
Sidcup, United Kingdom Matt Burton Full timeOur Client, a leading car manufacturer are currently looking for a Customer Service Advisor to join their business based out of their Toyota Sidcup Dealership. As a Customer Service Advisor you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also...
-
Customer Service Advisor
4 days ago
Sidcup, United Kingdom MB Group Full timeOur Client, a leading car dealership group are currently looking for a **Customer Service Advisor** join their business based out of their Sidcup Dealership. The **Customer Service Advisor** is responsible for delivering excellent customer service and retention within their centre. This is a fantastic opportunity for an experienced customer service...
-
Customer Service Advisor
7 days ago
Sidcup, United Kingdom NRS Healthcare Full timeThis isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in Sidcup is currently looking for a new Customer Service Advisor to join our friendly team. NRS Healthcare is the UKs leading provider of Community Equipment Services, we...
-
Apprentice Customer Service Advisor
1 month ago
Sidcup, United Kingdom Stephen James (Automotive) Ltd Full time**Apprentice Customer Service Advisor - BMW** **Customer Service Advisor** The successful applicant will have the opportunity to work with one of the world's most prestigious and technologically advanced car manufacturers. There are very few Customer Service Apprenticeships in the motor industry and the BMW programme is regardedas being the leader in...
-
Customer Service Advisor
7 days ago
Sidcup, United Kingdom W J King Full timeExcellent opportunity to join South East’s Leading Multi Franchise Motor Group. Current Service Advisors!! Looking for a new challenge in 2023? The role will suit someone wishing to join a very professional friendly team of people dedicated to exceeding customers’ expectations with the ability to convey a professional and polite approach at all...
-
Customer Service Advisor
2 weeks ago
Sidcup, United Kingdom W J King Full timeService Adviser Excellent opportunity to join South East’s Leading Multi Franchise Motor Group. Current Service Advisors!! Looking for a new challenge in 2023? The role will suit someone wishing to join a very professional friendly team of people dedicated to exceeding customers’ expectations with the ability to convey a professional and polite...
-
Service Advisor
2 months ago
Sidcup, United Kingdom Auto Skills UK Full timeSERVICE ADVISOR Basic Salary + OTE - £35,000 Location - Sidcup Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service Department bookings. - Ensure efficient workshop loading, whilst attending to all...
-
Service Advisor
1 month ago
Sidcup, United Kingdom Auto Skills UK Full timeSERVICE ADVISOR Basic Salary - £25,000 OTE - £35,000 Location - Sidcup Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service Department bookings. - Ensure efficient workshop loading, whilst attending to...
-
Service Advisor
1 month ago
Sidcup, United Kingdom Auto Skills UK Full timeSERVICE ADVISOR Basic Salary - £28,000 OTE - £42,000 Location - Sidcup Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service Department bookings. - Ensure efficient workshop loading, whilst attending to...
-
Service Advisor
1 month ago
Sidcup, United Kingdom MBA Group Full timeOur Client, a leading car manufacturer are currently looking for an experienced **Service Advisor** to join their business based out of their **Toyota Sidcup** Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You...
-
Service Advisor
2 months ago
Sidcup, United Kingdom MBA Group Full time**Short Description** Our Client, a leading car manufacturer are currently looking for a Service Advisor to join their business based out of their Sidcup Dealership. **Full Job Description** Our Client, a leading car manufacturer are currently looking for a **Service Advisor** to join their business based out of their **Sidcup** Dealership. As a...
-
Service Advisor
1 month ago
Sidcup, United Kingdom Matt Burton Full timeOur Client, a leading car manufacturer are currently looking for an experienced Service Advisor to join their business based out of their Toyota Sidcup Dealership. As a Service Advisor you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be...
-
Service Advisor
2 months ago
Sidcup, United Kingdom MBA Group Full timeOur Client, a leading car manufacturer are currently looking for an experienced **Service Advisor** to join their business based out of their **Toyota Sidcup** Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You...
-
Service Advisor
1 month ago
Sidcup, United Kingdom MBA Group Full timeOur Client, a leading car manufacturer are currently looking for an experienced **Service Advisor** to join their business based out of their **Toyota Sidcup** Dealership. As a **Service Advisor** you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You...
-
Temp Customer Service Advisor
1 month ago
Sidcup, United Kingdom Braundton Consulting Limited (Recruitment) Full time**TEMP - CUSTOMER SERVICE ADVISORS** - Working from home - with the option to work from a Stratford office._ - Monday to Friday on a shift pattern of 8:00am - 4:15pm, 9:00am - 5:15pm or 10:00am - 6:15pm._ - £12.89 - £13.48 per hour + holiday pay_ - Week on week for around 3 months with the potential to extend to a FTC ( depending on performance)_ Our...
-
Customer Service Advisor
1 month ago
Sidcup, United Kingdom Group 1 Automotive UK Full time**Group**_1 _**Automotive** **Customer Service Advisor - Loyalty Specialist** **£25,000 - £35,000 OTE** **Monday to Friday - No Weekends!** Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment and do you have a passion for delivering first class Customer Service? If the answer is yes to the above then we...
-
Service Advisor
1 month ago
Sidcup, United Kingdom Prima Ardelle > Motor & Automotive > South East Full time**ARE YOU AN EXPERIENCED SERVICE ADVISOR?** **EXCITING OPPORTUNITY WITHIN A MAIN LEADING CAR DEALERSHIP** **COMPETITIVE BASIC UPTO £28,000 DOE £36,000 OTE** My client is a main dealer who has showrooms accross **North Kent and Medway** is seeking a Service Advisor to join their existing team within their busy Service Department. Don't miss out on this...
-
Service Advisor
1 month ago
Sidcup, United Kingdom Prima Ardelle Associates Full time**ARE YOU AN EXPERIENCED SERVICE ADVISOR LOOKING FOR A NEW OPPORTUNITY?*** **EXCITING OPPORTUNITY WITHIN A LEADING CAR DEALERSHIP** **COMPETITIVE BASIC SALARY £26-28,000 D.O.E PLUS BONUS** My client a main dealer who provides excellent further career progression is seeking a Service Advisor to join their existing team within their busy Service Department....
-
Service Advisor
2 days ago
Sidcup, United Kingdom Prima Ardelle Associates Full time**ARE YOU AN EXPERIENCED SERVICE ADVISOR LOOKING FOR A NEW OPPORTUNITY?*** **EXCITING OPPORTUNITY WITHIN A LEADING CAR DEALERSHIP** **COMPETITIVE BASIC SALARY £26-28,000 D.O.E PLUS BONUS** My client a main dealer who provides excellent further career progression is seeking a Service Advisor to join their existing team within their busy Service Department....
