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Server and Bartender

4 months ago

Peterborough, United Kingdom Harvester Alwalton Full time

To deliver great guest service and work well with the team to create a friendly, warm and welcoming environment with the key aim of ensuring our guests revisit us and recommend us to their family and friends

Deliver excellent guest service, at all times by:

- Giving every guest a friendly welcome when they enter the business
- Explaining the service cycle, our products, our great offers and events
- Serving guests in turn, quickly and efficiently
- Using situational selling - making recommendations that are appropriate to the guest
- Serving and presenting all our food and drink products perfectly - product quality, temperature and brand standard
- Valuing our guests by engaging them in appropriate conversation / banter
- Valuing regular guests by remembering their names, their likes and dislikes, favourite products etc.
- Talking to every guest about the guest experience survey
- Checking guests are enjoying their meals
- Dealing with guest queries and complaints quickly and professionally
- Giving every guest a genuine farewell and encourage them to return

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 25-30 per week

**Salary**: £7.33-£10.42 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

COVID-19 considerations:
Following all Government and Company guidlines

Work Location: In person