Housing Support Assistant

6 months ago

Birmingham, United Kingdom Extra Care Full time

**Pannel Croft Retirement Village, **part of the** Extracare Charitable Trust **are recruiting for a** part time (15 hours) Housing Support Assistant.**

We are currently looking to recruit an **Housing Support Assistant **to provide an efficient and caring enhanced housing management service at our receently refurbed Retirement Village in **Newtown Birmingham.**

Whilst this is not a care role a background in support services will be an advantage.** **Housing experience is not essential however you must have experience in providing advice & guidance in a related role.

You will receive an hourly rate of **£10.90 per hour** on a permanent **15 hour per week contract** - flexibility is required between 8am - 6pm

Additonally we offer:

- Contributory Pension (up to 5% employee contribution, plus employer matches)
- Employee Assistance Programme
- 33 days annual leave including bank holidays (pro rata for part time)

Cycle2 work scheme

Free use of onsite Gym

Blue Light card discounts

Here at **ExtraCare** we offer our residents independent retirement living, promoting care and lifestyle opportunities that truly do create ‘better lives for older people’.

**Pannel Croft **has 180 apartments and provides activities and entertainment for Residents and their guests. The village centre provides, crafts room, bar & bistro, Gym, shop and Hair & beauty salons as well as Wellbeing service.

**What will you do as our Housing Assistant?**
- **Provide help, support and advice to residents**
- **Arrange to visit each resident or household on a regular basis to assess property condition, and ensure tenancy conditions are being adhered to.**
- **Provide advice to residents on maintaining tenancy / lease conditions.**
- **Establish and maintain good relations with recognised Residents Associations, providing a supporting role to their effective running.**
- **Advise residents on issues relating to their health, safety and well-being.**
- **Adhere to legal and regulatory requirements for our housing and care obligations.**
- **Attend regular 1:1 supervisions and annual Performance Development,**

**Our ideal Housing Assistant be**:

- Excellent customer service and communication skills
- procient in using Microsoft Office e.g Word, Outlook.
- Be confident using your own initiative
- Have a flexible approach with hours - 15 hours over 2 - 3 days which will include weekends on a rota basis where time off in the week will be given.

**Closing date: 7th April (or before)**

**Interview date: Week commencing 8th April**

**Don’t miss out **Click **‘apply’ **now to make a difference to the lives of older people as our** Housing Assistant.**

**Should you be invited to interview please indicate any reasonable adjustments that we should consider.

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