Scheduler Team Leader

6 days ago

Berkshire, United Kingdom Equans Full time

**Requisition ID**: 22670**Domain**: Support Services/Customer Services and Administration**Job type**: Standard**Schedule**: Full-Time**EQUANS are recruiting for a Scheduler Team Leader to be based (On-site) at Pacific House, Reading. This is a permanent full-time role working 40 hours per week. On offer is a competitive salary and benefits package.**:
**General Overview**:
To provide a professional service to all our customers, both internal and external, in all areas of the helpdesk function in accordance with contractual scope. To supervise and support the team where required, providing leadership, guidance, and assistance with all associated tasks.

**What will you deliver?**:

- Overseeing a small number of staff on the scheduling team, as well as taking a lead on the scheduling role themselves
- Schedule PPM and reactive works in a timely manner ensuring contractual KPI’s are met
- Logging and assigning jobs on our CAFM systems and ensuring our clients systems are continuously updated
- Liaising with appropriate parties (both internal and external) to provide necessary updates and supporting documentation when requested. Issue purchase order when required
- Manage the team resource to ensure there is adequate cover throughout the day

**What can we offer you?**:
On offer is a competitive salary and benefits package, which includes;
- Pension Scheme
- 24 days annual leave (+ public holidays)
- Life Cover equivalent to 1 times annual salary
- 24/7 Employee Assistance Program and access to mental wellbeing app
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

**Who are we looking for?**:

- People Management
- Customer Service experience
- Either face to face or in the Call or Contact Centre environment
- cheduling experience (Desirable)
- Good IT knowledge
- Experience covering knowledge of MS Outlook and other MS Office packages including: Word and Excel

**Who are we?**:
EQUANS is a market leader in the sector with 74,000 employees leveraging 200 years of expertise. With revenues of €12 billion, EQUANS is present in 17 countries - mostly across Europe, but also with significant interests in North America, Latin America and Australia.

In the UK, & Ireland, all of ENGIE’s activity in technical services & facilities management, energy efficiency and regeneration are now part of EQUANS. The new entity also includes specialist energy related capabilities: smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS is an autonomous business within ENGIE Group - with its own dedicated management team and operating structure to help further accelerate growth and service performance.

EQUANS supports its customers by mobilising its expertise to provide low-carbon energy solutions, offer cutting-edge technical and FM services and transformative regeneration in the UK & Ireland. From homes to cities, hospitals to the heart of government, offices to industry.

EQUANS empowers transitions both for today and tomorrow.

***:
**What's next?**:
For more information about EQUANS, please visit:

- At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network._
- For this role, you must have evidence of the right to work in the UK. Unfortunately we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements._

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.

**Job location**: Berkshire United Kingdom**Get directions in Google Maps**

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