French Customer Service Advisor

3 weeks ago


Coventry, United Kingdom Unitemps Full time

Our Coventry based client is looking for a French Speaking Customer Service Advisor to join their team on a permanent basis.
This is part time role of 19 hours per week and you will be expected to work Monday and Tuesday 08:00-16:30 and Wednesday 08:00-12:00.
The office is based near Warwick University and there is opportunity to work on a hybrid basis once you are fully trained. (1 Day office/1.5 Days Remote).
The salary for the role is £25,000 per annum (£12,122.76 pro Rata for the hours worked) and we are looking for someone to start asap.

**Duties and responsibilities**
You will be working in the customer service team to speak to customers in France to provide troubleshooting/warranty support on their products.
You will use the company's CRM system to accurately capture and retain data on the customers to provide replacements if necessary.
When required, you will be asked to help to cover on the UK phone lines as well.

You will work as part of the team to help the department achieve KPI (Key Performance Indicators) to indicate the success that the business has.

**Skills and experience**
We are looking for someone who can speak French (Essential).
You will also need to be fluent in English in order to deal with the UK phone line.
You will also be fluent in written English and French to deal with the enquiries.

**Location**
Warwick University Science Park

**Benefits**

25 days annual leave plus bank holidays (+ you also get your birthday off)
Hybrid - 1 days in the office minimum (only once fully trained)
Company pension after 3 months service
Perkbox employee benefits scheme

**After passing 6-month probationary period**
Life insurance x3 times your salary
Travel insurance
Bike to work scheme
Can purchase additional holiday
Costco membership

**Additional information**
We are looking for someone to start ASAP and hit the ground running for the team.
The hours for the role are
**Monday 08:00-16:30**
**Tuesday 08:00-16:30**
**Wednesday 08:00-12:00**

**To Apply**
Please send a CV & Cover Letter indicating your ability to speak French and availability to start.

**Job Types**: Part-time, Permanent
Part-time hours: 19 per week

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking

Schedule:

- No weekends

**Experience**:

- customer service: 1 year (preferred)

**Language**:

- French (required)

Work Location: One location



  • Coventry, United Kingdom Bright Future Recruitment Full time

    Customer Service Advisor for a home tech company. You must be fully bi-lingual in French You will need to be commited to delivering exceptional customer service by putting the customer at the heart of everything you do. Accurately capture and retain data from customers on product enquiries and faults into the company systems, enabling replacements to be...


  • Coventry, United Kingdom Recruitment Bunker Full time

    **Customer Service Advisor** **£25,000 to £30,000** **Coventry** The Recruitment Bunker are recruiting exclusively for a Customer Service Advisor for a leading automotive company based in Coventry. **Overview of the role** - Customer Service Advisor - Salary - £25,000 - £30,000 - Holidays - 33 Days (Including bank holidays) - Location -...


  • Coventry, United Kingdom RSD Recruitment Full time

    **Customer Service Advisor** **£21,000 - £22,000** **Monday to Friday (8:00am - 16:30pm), 1 in 2 Saturdays, 1 in 2 Sundays** **Full time** The Access Store is the operational heart of the company. The role of the Customer Sales Advisor is to ensure Access customers receive a consistently high level of service. In addition to providing day-to-day help...


  • Coventry, United Kingdom Homes For Students Full time

    **Customer Service Advisor - 2 positions available!** Homes for Students is the UK’s leading independent provider of student accommodation. **We are currently recruiting for 2 Customer Service Advisors to join our team at Westwood Student Mews Property in Coventry, working 40 hours per week, Monday to Friday, between the hours of 8.00am and...


  • Coventry, United Kingdom I2I Recruitment Full time

    Our nationally recognised client is recruiting for a Customer Service Advisors to join their busy and expanding team. You will be the first point of contact in delivering a professional and high-quality service to customers.**Responsibilities**: - Identify client needs providing solutions and managing expectations - Uploading documents onto systems and...


  • Coventry, United Kingdom NES Fircroft Full time

    Rate of pay:   £13.79p/h +33 holidays (25days+8BH)                    (Rate equivalent to £28,683)Mon – Fri:      8.30am - 5pmHybrid role:    3 days from home 2 in the office  - the office is based at Courtaulds Way, Foleshill, CV612-months possibly longer (maternity cover)The Customer Service Advisor will work as part of a small...


  • Coventry, United Kingdom First Choice Recruitment, Wakefield Full time

    **Role: Customer Service Advisor** **Rate: £9.50 per hour (£10.78 after 12 weeks)** **Hours: Various Shift patterns including weekends** **Start Date: 27.02.23 and 1.03.23** First Choice are actively recruiting a number of **Customer Service Advisor **to join our reputable client. Role will require you to work from the office within the...


  • Coventry, United Kingdom NES Fircroft Ltd Full time

    Rate of pay: £13.79p/h +33 holidays (25days+8BH) (Rate equivalent to £28,683) Mon –Fri: 8.30am - 5pm Hybrid role: 3 days from home 2 in the office - the office is based at Courtaulds Way, Foleshill, CV6 12-months possibly longer(maternity cover) The Customer Service Advisor will work as part of a small friendly team. The company's offices are open...


  • Coventry, United Kingdom Obsidian Logistics Support Ltd Full time

    Our client are looking for an experienced Telephone Customer Service Advisor. Working 8am to 5pm Monday to Friday. Flexibility to work weekends, with notice, is desirable. You will be experienced on incoming and outgoing calls, dealing with the public and internal colleagues within a busy team. The experience preference is telephone customer service not...


  • Coventry, United Kingdom Macildowie Recruitment and Retention Full time

    **Customer Service Advisor role / £24,000 / Coventry / Full Time - Permanent** Do you want to develop your career with a fast growing, international company? Are you looking for your next **full-time, office-based position**? We have an **exciting new opportunity**, for someone who is keen to develop their A**dministrative and Customer Service**...


  • Coventry, United Kingdom Spectrum Outfitters Full time

    Spectrum Outfitters are a Warwickshire based, trans-owned, family run business. We sell gender affirming products, mainly to the LGBT+ community. We're looking for a new Fulfilment and Customer Service advisor, to join our expanding team. This is a full time office-based job - unable to WFH. Must be able to drive. **Duties include but are not limited...


  • Coventry, United Kingdom AT Management Full time

    **Job Title**: Customer Service Advisor **Location**:Coventry **Salary**: £22.5k per annum **Job type**:Full Time Are you Enthusiastic? Driven? Adaptable? Maybe looking for a career change? No Experience, No Problem. This can be an advantage and we provide full training! AT Management (ATM) is an established contact centre which provides Customer...


  • Coventry, United Kingdom J & J Reason & sons Full time

    **Job description** Reason Transport are seeking an experienced customer service Telephone advisor to join our quality customer services / Traffic Team at our Coventry Distribution facility. **Your goal will be to achieve performance and service level targets, meet and exceed customer expectations, resolve queries and find solutions.** Location: Bagginton...


  • Coventry, United Kingdom Perfect Placement Full time

    Circa £30,000, plus bonus OTE £36,000 Working Hours: Monday to Friday, 8am - 6pm, plus Saturday mornings on a rota basis Our client is an Automotive well-established and customer-driven car dealership and they are seeking a SeniorService Advisor to join their busy Service Department. Produce Job Cards on in-house computer systems Part of this...

  • Service Advisor

    3 weeks ago


    Coventry, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Coventry - £32,000** Mon - Fri 8am-6pm, 1in3 Saturdays 8.30am -1pm Experienced Service Advisor Prestige Franchise Dealership £32,000 ote per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of...


  • Coventry, United Kingdom Kemp Recruitment Limited Full time

    Service Advisor Job Title: Service Advisor Location: Coventry Days: Monday – Friday Money: £32,000 per annum About your new company: Our client is a vehicle dealership; they are looking to recruit an experienced Service Advisor with fantastic customer service skills and an excellent...

  • Senior Service Advisor

    15 hours ago


    Coventry, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Warwickshire **Town/City**: Coventry **Sector**: Service Department, Car Dealership **Salary**: £30000 - £36000 per annum **Job ref**: 131701 **Senior Service Advisor opportunity Coventry** - Basic Salary: Circa £30,000, plus bonus OTE £36,000 - Working Hours: Monday to Friday, 8am - 6pm, plus Saturday mornings on a rota basis - Leading...


  • Coventry, United Kingdom Coventry Building Society Full time

    Our Customer Service Support department is a busy processing area where we support our members savings applications and provide them with the best customer service. We're looking for Senior Advisors to join our Probate and Legal and Payments teams to help support our customers. Our Senior Advisors are responsible for responding to customer correspondence and...


  • Coventry, United Kingdom AT Management Full time

    **Are you Enthusiastic? Driven? Adaptable? Maybe looking for a career change?** **No Experience, No Problem. We see this as an advantage.** **About Us** ATM is a well-established company which provides revenue generation services for multiple blue-chip companies. We specialise in what we do and at the heart of our business are our people. We are an...


  • Coventry, United Kingdom AT Management Full time

    **Are you Enthusiastic? Driven? Adaptable? Maybe looking for a career change?** **No Experience, No Problem. We see this as an advantage.** **About Us** ATM is a well-established company which provides revenue generation services for multiple blue-chip companies. We specialise in what we do and at the heart of our business are our people. We are an...