Orthoptic Administrator

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
We are seeking a full time Administrator to support Orthoptic and Ophthalmic staff based at the Oldham Integrated Care Centre.

Ideally you will have previously worked within an NHS setting and possess PAS or patient center skills. You will be responsible for the day to day administration and call handling within that department.

**Main duties of the job**:
You will be responsible for the day-to-day administration for the Orthoptic and Ophthalmic services for staff based at Oldham Integrated Care Centre.

You will ensure all telephone calls are answered and messages taken to forward to the relevant staff member and ensure that the service can function efficiently.

**Working for our organisation**:
Rochdale Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. A place destined to be different. Rochdale puts co-operation and co-design at the forefront of its health and social care. This is the place with community based integrated care at its heart. Rochdale Infirmary, and the adult and children’s community services across Heywood Middleton and Rochdale, consists of professionals from health, social and voluntary sectors. A place leading the way in life-enhancing, integrated care.

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:

- Educated to GCSE level or equivalent level of experience
- Basic literacy and numeracy

**Desirable criteria**:

- CLAIT
- Knowledge of Child Health System
- ECDL or equivalent
- RSA 1 or equivalent

**Experience**:
**Essential criteria**:

- Previous administrative experience
- Previous reception experience

**Desirable criteria**:

- Previous NHS experience

**Skills/Knowledge**:
**Essential criteria**:

- Ability to work as a member of a team
- Good organisational skills
- Excellent written and verbal communication and interpersonal skills
- Conscientious and able to meet deadlines

**Desirable criteria**:

- Working knowledge of the Trusts current information technology systems e.g. Patient Administration System (PAS), Patient Centre

**Personal Qualities**:
**Essential criteria**:

- Diplomatic and approachable
- Willingness to undertake the training required to carry out the job
- Willingness to abide by Northern Care Alliance policies and procedures
- Able to organise and prioritise own workload

**Other**:
**Essential criteria**:

- Fit to carry out the duties of the post after reasonable adjustment under the terms of the Disability Discrimination Act 1995 have been made
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

**Employer certification / accreditation badges**: