Chauffeur

Overview:
These posts will play a key role in supporting senior personnel conducting vital Government business. It's an excellent opportunity for someone who has a keen interest in driving. Are you aware of how your work can impact others, enjoy problem solving, and display initiative? Can you demonstrate excellent customer service and communication skills? If the answers to the above are yes, then this exciting opportunity to join the Scottish Government may be for you.

Early Pattern (2 posts) & Late Pattern (1 post)

These are high profile posts and as a representative of the Scottish Government you will ensure your personal appearance is maintained at all times. A flexible approach to duties is required as you may be required to carry out overtime when the schedule dictates.

**Responsibilities**:

- Duties will involve driving senior personnel on Government business; this will require an excellent knowledge of the Scottish road network.
- You will be required to provide a professional secure chauffeuring service to all our customers, this includes providing support to your customers by taking messages and responding in the appropriate manner, offering travel advice, sharing knowledge with your customers and colleagues, and assisting with luggage. Forward planning of journeys is essential to ensure official vehicle arrives on time for collections and customers are transported in a safe and comfortable manner.
- You will be responsible for your allocated vehicle, maintaining it in a clean and roadworthy condition. This will include undertaking daily vehicle inspections and ensuring that any faults are reported to the fleet managers immediately. You will be responsible for accurately completing vehicle log sheets and job sheets.
- You will also assist in transporting of vehicles to and from suppliers for service and repairs.

**Competencies**

Customer Service

Team Work

Self Awareness

Communications and Engagement

Essential Criteria & Qualifications:
**Qualifications Required**

A clean full driving licence is preferred. Applicants must have passed either the Institute of Advanced Motorists, ROSPA advanced driving award or are willing to work towards completion of either.

Other qualifications equivalent to these may also be acceptable, if you are in any doubt please contact to discuss.

**Essential Criteria**

1. Able to learn and make use of any relevant Scottish Government IT and digital systems.

2. Builds good, trusting relationships with customers and colleagues.

3. Excellent interpersonal and communication skills.

4. Ability to problem solve or show own initiative and able to work to tight deadlines.

**Additional Information**

This role sits within a specialist team and requires commitment towards continuous professional development. This may include a commitment to attaining a suitable accreditation and/or targeted training programme once in post.

**Minimum Time in Post**

**Additional Information**

Person Specification

**As part of any recruitment process, Scottish Government and associated public bodies collects and processes personal data relating to job applicants and applicants for public appointments.**

**Personal information you provide in the recruitment process will be made available to Scottish Government and our additional data processors.