Activation Project Coordinator
2 months ago
**Who are we?**
Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.
Our services are delivered through a variety of models including Managed Services and primarily Ophthalmology Joint Venture (OJV) Partnerships, with each eye centre focused on providing excellent care to their communities.
We care for more than 225,000 NHS and private patients a year in over 26 locations, and we have significant growth plans as we look to establish a national footprint and open many new sites over the next few years.
**Overview of the role**
As a result of our growth plans, we have a brand-new role in our Business Development team. Reporting into the Activation Programme Manager, and supported by the Project Manager during delivery, the Activation Project Coordinator is primarily responsible for ensuring our new OJV sites are ready to open on time.
Activation is what we call the 5-weeks from construction hand over to clinic opening and the 2 weeks of support we provide during go-live. It’s a busy period of time with multiple tasks to complete.
**So** what will I be doing?**
As Activation Project Coordinator you will have a busy, varied and very hands on role.
You’ll be supporting the new OJV Partners and their team through the Activation phase. You will be their point of contact on site and the Activation team’s eyes and ears on the ground. You will help to resolve queries and problems on site, as well as identifying potential risks or issues that need escalating to the Activation Project Manager.
By being on site and following a robust project plan you’ll ensure all clinical equipment, furniture and medical consumables are delivered and installed as per the schedule.. You will update project checklists to confirm activities are complete, providing real-time feedback that allows the Project Manager to track and share your progress.
You’ll be coordinating deliveries and the commissioning of equipment through engagement with our suppliers and their engineers to make sure everything is ready for the Care Quality Commission (CQC) inspection prior to opening. A successful inspection is necessary for the sites to be opened.
You'll also ensure that all new members of the OJV team are properly trained and competent in the use of relevant medical equipment and fully understand our patient pathways. You will set up training spaces with the relevant equipment and people as per the training schedule.
**What experience do I need?**
We’re looking for someone with previous experience of hands-on project coordination, ideally in a healthcare or ophthalmic setting. You’ll be a really organised person, used to working under your own initiative, with the ability to multi-task and manage stakeholders.. As such you will have excellent verbal and written communication skills, with the ability to adapt your approach to suit your target audience.
The timely delivery of all activities is critical to project success. Therefore, you will have experience of working to project timelines and updating excel documents to record progress. You will also have knowledge of RAID reporting and the awareness to identify potential risks before they become issues.
Though you won’t be expected to manage the project alone, you will have on-site and remote support from the Activation Project Manager as well as the Programme Manager and your fellow Activation Project Coordinator. We are a supportive team who we recognise the importance of working together to get projects over the line.
You’ll ideally have attained or be working towards a relevant project management qualification such as Prince 2, APM PMQ or AgilePM.
**Role Requirements**
During activation delivery you will be site-based, which often means working away from home Monday to Thursday, for 7 weeks back-to-back. Given the amount of travel involved with this role the Project Coordinator needs to be able to drive and hold a full UK driving licence. Your wellbeing is important to us, which means you will have a minimum of 4 weeks working from home or the office before starting at the next site.
We adopt a peak and trough approach - during peak delivery periods there will be a requirement for additional hours to be worked during the day, however any additional time worked will be taken back during non-delivery periods. When you are not on site you will support project planning within business development or possibly provide project support in other areas of the business. This role offers development opportunities if you are keen to progress within the field of project management.
At times, this role can be physically demanding because it includes safely transporting and unpacking furniture deliveries, building small flat-pack items and transferring all cardboard waste to the skip. Appropriate equipment and assi
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