Customer Assistant
5 months ago
**Summary**
Operations Assistant
**All the details**
Wednesday 17.00 - 22.00
Thursday 17.00 - 22.00
Friday 17.00 - 22.00
Saturday 17.00 - 22.00
**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles
**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG
-
Customer Assistant
1 month ago
Milton Keynes, United Kingdom CV-Library Full timeCustomer Assistant Summary £12.40 - £13.35 per hour | 30 - 40 hour contracts | AM & PM shifts | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help...
-
Customer Assistant
4 months ago
Milton Keynes, United Kingdom M&S Full time**Summary** Cafe Customer Assistant **All the details** This is a Cafe Vacancy. Work Pattern: week 1 - tues 11-16 thurs 11-16 sat 11-18 week 2 sun 11-17:30 tues 10-15 thurs 11-17 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open...
-
Customer Assistant
5 months ago
Milton Keynes, United Kingdom M&S Full time**Summary** Beauty Customer Assistant **All the details** **Working Pattern** **week **1 Sunday 10-5 Tuesday 4-8 Thursday10-5 Friday 11-5 **week 2** Monday 10-5 Tuesday 4-8 Thursday 10-5 Saturday 11-5 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within...
-
Customer Assistant
5 months ago
Milton Keynes, United Kingdom M&S Full time**Key Accountabilities** Customer Assistant **Key Capabilities** **Work pattern**: **Sun 11am - 17.30** **tues 16.30 - 20.30** **sat 14.00 - 20.30** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude -...
-
Customer Assistant
5 months ago
Milton Keynes, United Kingdom M&S Full time**Key Accountabilities** Customer Assistant **Key Capabilities** **Work pattern** **Sunday 11-17.30** **Monday 12-18.30** **Wednesday 13.30-20.00** **Saturday 14.00-20.30** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset...
-
Customer Service Assistant
5 months ago
Milton Keynes, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Milton Keynes, MK1 1QB **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...
-
Customer Assistant
4 months ago
Milton Keynes, United Kingdom M&S Full time**Summary** Operations Assistant **All the details** This is a backstage vacancy in operations Work Pattern: Sunday - 10:30-18:00 Saturday - 12:00-21:45 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive...
-
Customer Assistant
5 months ago
Milton Keynes, United Kingdom M&S Full time**Summary** Beauty Customer Assistant **All the details** **Work Pattern** week 1 Monday 8-4 Tuesday 10-6 Wednesday 8-4 Thursday 9-5 Friday 12.30-20.30 week 2 Monday 8-4 Tuesday 10-6 Thursday 9-5 Friday 12.30.8.30 Saturday 9-5 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion...
-
Customer Assistant
4 months ago
Milton Keynes, United Kingdom Lidl Full timeSummary £12.00 - £13.00 per hour | 20-35 hour contract | Day & Afternoon shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like...
-
Customer Assistant
4 months ago
Milton Keynes, United Kingdom Lidl Full timeSummary £12.00 - £13.00 per hour | 20-30 hour contract | Early morning & Afternoon shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just...
-
Customer Service Assistant
5 months ago
Milton Keynes, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Milton Keynes, MK1 1QB **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Assistant
5 months ago
Milton Keynes, United Kingdom M&S Full time**Key Accountabilities** Customer Assistant -M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive...
-
Customer Service Assistant
2 months ago
Milton Keynes, United Kingdom Sikla Group Full timeCustomer Service Assistant Customer Service Assistant Full Time Milton Keynes, UK With Professional Experience 9/10/24 The CompanyFor more than 50 years, Sikla has been one of the leading European specialists in support...
-
Customer Service Assistant
4 months ago
Milton Keynes, United Kingdom Frosts Garden Centres Full timeWe are currently recruiting for Customer Service Assistants to join our energetic and friendly Customer Experience Team in our Retail Support office at Frosts, Woburn Sands. This vacancy is for two shifts a week. Fridays 1pm - 5pm Saturdays 9am - 5pm Our Customer Experience Team have responsibility for: - Handling a high volume of both incoming and...
-
Customer Service Assistant
4 months ago
Milton Keynes, United Kingdom Compass Group Full time**What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a permanent casual basis, contracted to 0 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that...
-
Customer Service Assistant
4 months ago
Milton Keynes, United Kingdom Compass Group Full time**What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a permanent casual basis, contracted to 0 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that...
-
Customer Partner Assistant
5 months ago
Milton Keynes, United Kingdom Grand Union Housing Group Full timeDo you enjoy building relationships and helping others? We have a fantastic opportunity for you as a Customer Partner Assistant! You'll work with Customer Partners to support and empower our customers, helping them maintain their tenancies and make positive changes in their lives. Join us and make a difference! This is a permanent, part-time position,...
-
Customer Service Assistant
5 months ago
Milton Keynes, United Kingdom Frosts Garden Centres Full timeWe are currently recruiting for Customer Service Assistants to join our energetic and friendly Customer Experience Team in our Retail Support office at Frosts, Woburn Sands. Our Customer Experience Team have responsibility for: - Handling a high volume of both incoming and outgoing calls from customers and colleagues - Completing office administration...
-
Warehouse Customer Assistant
5 months ago
Milton Keynes, United Kingdom Willen Hospice Full time**About the role**: **Part Time - 11 hours per week, 2 days, including weekends** **£20,319 pro rata per annum, actual annual salary £7,314.84 (hourly rate £10.42)** As a part-time Warehouse Customer Assistant you will work as part of the Warehouse team, greeting supporters when they come to drop off donations, organising stock and assisting with...
-
Customer Service Assistant
5 months ago
Milton Keynes, United Kingdom Decathlon UK Full time**LOVE SPORT? WANT TO HELP PEOPLE? PROBLEM SOLVER?** **IF YES, THIS IS THE PERFECT ROLE FOR YOU!** As a Customer Service Assistant you’ll be providing the best care for our customers, both in-store and online. To put it simply, the purpose. The most important part of your role is to ensure that all customers leave delighted with our products and your...