Uk Debt Purchase Administrator

2 weeks ago


Basingstoke, United Kingdom J C International Acquisitions LLC Full time

_JCIA Debt Purchase Administrator _

An opportunity has arisen within our small UK Debt Purchase Department.

We are seeking an enthusiastic, proactive, hardworking & professional individual to work within our small but very busy Department

Experience is not necessary however you will need to be computer literate and have a good understanding of Excel, Word and Power Point. Full training will be provided for our Bespoke Customer Database.

**Job Summary**

To assist the administration of the UK Debt Purchase function by undertaking the handling of correspondence and complaints as well as general admin functions within the department.

**Duties will include**:

- Respond to Customer queries via the Customer inbox in a timely and competent manner
- Identify queries, disputes, direct payments and complaints, reporting these back to Clients for more information in order to respond to the Customers
- Identify complaints and liaising with the Compliance Officer to ensure they are handled and responded to in a timely manner.
- Assist the team by carrying out QA functions in line with the Call Monitoring process
- General admin duties to assist within the admin team as requested by the DCA Manager

**Benefits**
- Competitive starting basic salary of £21,000 pa.
- Pension Scheme
- Holiday entitlement rising 1 day per annum
- Informal dress code

We will offer you training and a friendly working atmosphere.

Preferred hours are 9.00am - 5pm Monday to Friday

35 hours per week

**Salary**: £21,000.00 per year

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00 per year

**Benefits**:

- Casual dress
- Company pension

Schedule:

- Monday to Friday

Work Location: In person



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