Administration Assistant

2 weeks ago

Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

Are you ready for a new challenge and to work with experienced healthcare colleagues within welcoming teams? This may be your first employment within the NHS or you may already be working in a healthcare environment but feel ready for a change.

We are looking for people who take pride in their work and are thorough in accomplishing a task, no matter how small. If this is you, we are keen to hear from you. You will have access to varied development opportunities, learn new skills and do things you would never have done.

We are looking for proactive and motivated individuals who enjoy working in a challenging and busy environment to support the Head and Neck Speciality Business Unit Teams based at Royal Preston Hospital. We are offering full time or part time hours on a 12-month temporary fixed term contract.

You will join dedicated teams, all of whom do their very best to ensure an effective administrative service is provided to support Consultants and Clinical staff. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

You will be responsible for providing an extensive range of typing and clerical duties to ensure the smooth running of the administration services within Head and Neck Speciality Business Unit.

You will provide day to day audio typing and administrative support, ensuring that all clinic letters are processed via IT systems and distributed in line with Trust procedures. Previous audio typing experience is essential. Full IT systems training and medical terminology support will be provided.

You will demonstrate effective team working with colleagues to ensure all work is completed daily. You will be typing and processing clinic letters in order of clinical priority and working to tight deadlines.

Microsoft Office skills will be essential in managing your workload to ensure tasks are completed in a timely manner. You will also demonstrate excellent organisational skills, be flexible in your approach, exercise initiative, demonstrate a consistently high standard of professionalism and be aware of the need for confidentiality and integrity.

It is important that we get the right people who can provide effective cover across our teams, so we are looking for people who have the right behaviours, skills and willingness to learn.

At Lancashire Teaching Hospitals, we take pride in caring for our staff as well as our patients. We recognise that working in a busy environment requires help with a healthy work-life balance. We also believe in ensuring that our staff get the chance to reach their full potential when working with us, which is why we open lots of doors for career progression once you join our team. With us, the sky truly is the limit

We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area and give specialist care to 1.5 million people across Lancashire and Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients and staff, ensuring we keep thriving and delivering outstanding healthcare right across our local towns.

Please see below a list of duties this role entails. Please see attached the Job Description & Person Specification attached to this vacancy for more information.
- Audio typing of letters and other correspondence
- Organising incoming and outgoing post, referring enquiries to appropriate person if necessary
- Responding to external and internal telephone queries from staff, patients and others and referring to appropriate person
- Communicating with a range of staff and visitors to the Trust / Department utilising a variety of communication methods including verbal, electronic and passing information in a format that is appropriate to the individual request

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