Civil Enforcement Officer

**Positive Employment** is currently recruiting for a customer service advisor/administrator for our client in Tower Hamlets.

The successful post holder will carry out parking and traffic enforcement throughout the borough through the issue of Penalty Charge Notices. Working as part of a two-person crew on the removal of vehicles, directing the removal and assisting with the removal operation.

**DUTIES AND RESPONSABILITIES BUT NOT LIMITED TO**:

- Enforce parking and traffic regulations on the highway and in car parks through the issue of Penalty Charges and Civil Penalty Notices.
- Identify and request removal of vehicles parked in infringement, abandoned or untaxed.
- Report defective parking equipment signs, and lines.
- Report issues requiring investigation and/or action by other services within Tower Hamlets (e.g. defective streetlights, signs, litter, rubbish left out for collection, graffiti and fly tipping).
- Carry out parking enforcement by patrolling the borough’s streets and estates on foot, bicycle or motorised two-wheeler.
- Ensure all equipment used in the issue of PCNs is in working order and is kept secure at all times.
- Issue Penalty Charge Notices to vehicles parked in contravention of the relevant restrictions.
- As necessary, to provide statements to support cases dealt with by the independent adjudication service and to appear as the Council's witness at such hearings and in court.

**REQUIREMENTS**:

- Knowledge of parking legislation.
- Experience in a customer service environment.
- Ability to drive a vehicle or scooter and has the licenses to do so.
- Has the ability to build relationships and work well with others.

**WORKING HOURS AND RATE**:

- Mon - Fri, 09:00pm - 17:00pm
- Rate: £17.37 P/H

**Job Types**: Full-time, Temporary contract, Temp to perm

**Salary**: £17.37 per hour

**Benefits**:

- Additional leave
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location

Reference ID: DB270123