Team Leader

6 months ago

Islington, United Kingdom Planet Organic Full time

**OUR MISSION**

At Planet Organic, we strive to be more than just a shop. We want to do more for our customers, neighbourhoods, employees, suppliers and the planet than simply buying and selling products. We believe in promoting health in our communities through organic, natural and sustainable products, and acting sustainably and ethically as a business.

We care deeply about the communities we are a part of. Our goal is to promote health within our communities and to be ethical in our treatment of both people and the planet. Being part of a community also means being part of conversations, listening and using the views of those we serve to improve what we do.

**ROLE OVERVIEW**

At Planet Organic we believe it is more than just a job - it’s a lifestyle. We are looking for Planet People that have a natural ability to deliver service and lead a team in a way that makes people feel at home. They can wow and delight our customers and colleagues in thoughtful and unexpected ways and help them to discover better.

As **Team Leader**, you will be expected to ensure that your department reaches its financial targets, is operationally efficient and has a strong team of motivated Planet People who deliver excellent customer service.

**KEY RESPONSIBILITIES**
- Make every customer experience fun, educational and rewarding.
- Provide expert advice to every customer on how to improve or maintain their health and general wellbeing by advising nutritional supplements, natural skincare and lifestyle products.
- Analyse sales and wastage and send reports to senior management, as requested.
- Place orders and manage stock
- Train new starters and lead their progression
- Work as part of a team to get daily task done, this may involve working in areas outside of your normal duties.

**PERSON SPECIFICATION**
- Nutrition related qualification
- Excellent customer service skills and willingness to learn
- Outstanding organisational skills
- Confident communicator & team player
- Passionate about food, health and wellbeing
- Previous experience in retail preferred but not essential

**BENEFITS**
- 25% colleague discount across all stores
- Excellent opportunities for career development and progression
- 28 Days holiday per year (pro-rata)
- Access to My Benefits platform following successful probation including tax/national insurance reductions on brand new bikes, Apple products etc.
- Access to discounted life assurance, dental and travel insurance
- Company Pension Scheme
- Planet Organic is committed to breaking down the barriers that block employment opportunities for different groups of people and to recognising, accommodating and appreciating people’s different backgrounds, experiences, knowledge and skills. We are committed to encouraging diversity among our workforce in every sense. The aim is for our colleagues to be truly representative of our local communities and our customers, and for each colleague to feel respected and able to give their best._

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