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Support Consultant

4 months ago

Belfast, United Kingdom S3 Solutions Full time

Due to growth in our existing business and having secured a number of significant consulting contracts, we are seeking to recruit a Support Consultant to join our consulting team.

At S3 Solutions, we provide two distinct but connected services: Consulting and FundReady, two services dedicated to supporting organisations on their mission to deliver positive social change. Within our Consulting service, we are known for our highly engaging and accessible approach. Focused on applied social research methods, we embed principles of co-design and consultation to produce actionable insights and innovative solutions. Our range of consulting services include:

- Strategic Planning
- Feasibility Study, Business Planning, Economic Appraisals
- Evaluation and Social Return on Investment
- Research

The role of Support Consultant is a vital role within our Consulting Service. The role involves supporting the delivery of a broad portfolio of consulting projects and tasks as part of a wider team. This is an opportunity for someone ambitious and enthusiastic to join a growing professional services consultancy company with the potential for further role and career progression within the company.

**About The Role**

The key tasks associated with the role are as follows:

- Carrying out desk research on relevant literature, legislation, policy and strategy as it relates to our ongoing consulting contracts
- Carrying out market research to inform consulting contracts and also for S3 directly
- Carrying out consultations (telephone, zoom, face to face) with clients and stakeholders as part of research and evaluation processes
- Developing and distributing surveys online
- Data analysis of both qualitative and quantitative data to inform theories and recommendations in consulting reports
- Developing statistical profiles of areas, projects and organisations as it relates to our ongoing consulting contracts
- Contributing to the development, editing and finalising of written reports
- Administration tasks based on the needs of clients and contracts that the employee is assigned responsibility for
- Supporting the consultant team across all contracts as required including key administration and report writing tasks
- Working as part of the S3 Solutions team to promote the business and secure contracted work through quotations and tender responses
- Provide a high-quality customer experience for all clients
- Manage time efficiently and effectively, particularly with regard to work based deadlines

**Required Criteria**
- BSc Hons Qualification in a relevant discipline

**Desired Criteria**
- Experience dealing with public sector clients and organisations working in the sport, community and charity sectors

**Skills Needed**

Establishing Rapport With Clients, Managing a Client Engagement, Planning & Scheduling, Preparing Executive Summaries, Problem Solving, Reporting & Communication, Task Planning, Time Management, Effective Listening, Data Entry and Basic Computer Skills, Ability to Identify and Anticipate needs, Attention to detail, Multi Tasking, Working Under Pressure, Motivation, Verbal and Written Skills, Teamworking, Building Relationships, Communication, Planning and Organising, Administrative skills

**About The Company**

Our mission is to leave a positive and lasting impact on the people, organisations and communities we work with, supporting social change.

Our work is channelled through two distinct but connected services:
Consultancy Service: Our areas of expertise are in research, evaluation and impact measurement, feasibility study, business planning and strategic planning. Our multidisciplinary team are experienced researchers and social impact analysts, we focus on providing applied social research through highly engaging consulting services that produce actionable insights and innovative solutions..

**Company Culture**

Our people are at the heart of our business.

We pride ourselves on having an accessible and grounded team that are easy to work with which is why we recruit exceptional people who align to our company values.

We offer a flexible and relaxed working environment and a supportive team ethos. Our team members come from across NI and as a company we are proud to have our roots in Belfast with a regional offices in Derry.

**Company Benefits**

We have a great place to work...........

Vacation/Paid time off, Performance bonuses, Paid sick days, Retirement plan and/or pension, Flexible schedule, Office perks, Employee development programs, Employee discounts, Remote working, Casual dress, Free parking, Free work laptop, Referral bonus, Open office, Company retreats, Competitive salary, Monthly Team Lunches, Work With Charities

**Salary**

£20,000.00 - £23,500.00 per year