Personal Injury Negotiator Triage

5 months ago

Manchester, United Kingdom BT6 Resourcing Full time

**Job Title**: Personal Injury Negotiator Triage

**Location**: Salford Quays, Manchester

**Salary**: £25-26.5k DOE + Benefits

**About the Job**

**Our client are an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.**

Are you looking for an opportunity that's both challenging and rewarding? We invite you to dive into the world of motor insurance claims handling and join our clients vibrant team as a **Personal Injury Negotiator **in our** Triage **team.

We're on the lookout for someone exceptional—someone like you Where your skills, passion, and drive can make a real impact. You'll be at the heart of the claims processing team, managing low-level claims from the start to finish, ensuring compliance with regulations and maintaining files within our clients high service standards.

You'll have the know-how of triaging low level claims (up to £10k), ensuring they're processed like a breeze. Accuracy is your middle name— you'll reserve and manage files like a pro, making sure you keep the communication flowing with policy holders.

**Our client would love to have you on the team if**:

- You have a good understanding of insurance motor claims, liability, indemnity and FCA requirements
- You're customer-focused, self-motivated, and organised - qualities we treasure
- You've got hands on experience of the Official Injury Claim (OIC) or Ministry of Justice (MOJ) portals

**Job responsibilities**:

- Proactively process and handle low level Personal Injury claims
- Handling each claim to the conclusion of the liability decision-making period
- Responsible for ensuring the reserves fully reflect the expected level of damages on each file
- Conduct detailed and compliant telephone interviews with customers on there claim
- Promptly identify potential fraudulent claims and other claims with large loss triggers
- Instruct and then proactively manage cases allocated to claims investigators and other suppliers
- Ensure compliance with the relevant sections of MOJ Reforms, Civil Procedure Rules, Personal Injury Pre action Protocol and Road Traffic Act
- Ensure that all files are reserved accurately and promptly
- Process cheques on claims files as required
- Build and maintain relationships both internally and externally
- Maintain diary within SLAs and KPIs to ensure effective and timely decision making

**Experience & knowledge**:

- Previous experience in handling Personal injury Claims or Third Party Claims
- Good understanding of insurance motor claims, including liability and indemnity
- Knowledge of the Official Injury Claim (OIC) or Ministry of Justice (MOJ) portals - (Advantage)
- Great communication skills, both verbal and written
- Excellent time management and organisation skills with the ability to prioritise work
- Problem-solving skills with the ability to adopt a logical approach to resolving problems
- Actively identify and engage in areas of business improvement
- Able to work on your own initiative and as part of a team
- A flexible approach and positive attitude
- Good numeracy and literacy skills and strong customer service skills
- Confident in presenting information in a clear and concise manner
- Strives to deliver performance targets and drive business improvements

**Skills & Qualifications**:

- Excellent communication skills, both verbal and written
- Negotiation and influencing skills
- Good time management and organisation skills with the ability to prioritise work
- Excellent attention to detail
- Strong customer service and problem solving skills
- Good numeracy and literacy skills
- Computer literate

**Behaviours**:

- Emphasis on attention to detail and accuracy
- Self-motivated and enthusiastic
- Customer focussed
- Takes initiative to make decisions
- An organised and proactive approach
- Able to work on your own initiative and as part of a team
- A flexible approach and positive attitude

  • Personal Injury Negotiator Triage

    5 months ago

    Manchester, United Kingdom BT6 Resourcing Full time

    **Job Title**: Personal Injury Negotiator Triage **Location**: Salford Quays, Manchester **Salary**: £25-26.5k DOE + Benefits **About the Job** **Our client are an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.** Are you...

  • Personal Injury Negotiator

    5 months ago

    Manchester, United Kingdom BT6 Resourcing Full time

    **Job Title**: Personal Injury Negotiator **Location**: Salford Quays, Manchester **Salary**: £24-26k DOE + Benefits **About the Job** **Our client, an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services, are looking for an...

  • Personal Injury Negotiator

    4 months ago

    Manchester, United Kingdom First Central Services Full time

    Location: - Manchester - Salary: - From £22,000 depending on experience - Department: - Customer & Operations We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life. Data drives us. It fuels...

  • Personal Injury Negotiator

    4 months ago

    Manchester, United Kingdom First Central Services Full time

    Location: - Manchester - Salary: - From £22,000 - Depending on experience - Department: - Customer & Operations **We’re First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and...

  • Personal Injury Negotiator

    1 month ago

    Manchester, United Kingdom CV-Library Full time

    Personal Injury Claims Handler £25,000 - £35,000 salary 4 days a week remote Salford Quays Office We are closely partnered with a forward thinking insurer who specialise in Motor Insurance. They have cutting edge systems, a fantastic work culture and defined development plans within each department where you can truly progress in your...

  • Personal Injury Handler

    4 months ago

    Manchester, United Kingdom First Central Services Full time

    Location: - Manchester - Salary: - Up to £24,000 - Depending on experience - Department: - Customer & Operations We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life. Data drives us. It...

  • Personal Injury Solicitor

    4 weeks ago

    Manchester, New Hampshire, United Kingdom Axis Solicitors Limited Full time

    {"title": "Personal Injury Solicitor", "subtitle": "Join our dynamic team at Axis Solicitors Limited", "content": "We are seeking a highly skilled and motivated Personal Injury Solicitor to join our dynamic team at Axis Solicitors Limited. As a Personal Injury Solicitor, you will have a proven track record in handling a diverse caseload, ranging from...

  • Personal Injury Solicitor

    4 weeks ago

    Manchester, New Hampshire, United Kingdom Axis Solicitors Limited Full time

    {"title": "Personal Injury Solicitor", "subtitle": "Join our dynamic team at Axis Solicitors Limited", "content": "We are seeking a highly skilled and motivated Personal Injury Solicitor to join our dynamic team at Axis Solicitors Limited. As a Personal Injury Solicitor, you will have a proven track record in handling a diverse caseload, ranging from...

  • Personal Injury Solicitor

    4 weeks ago

    Manchester, United Kingdom Axis Solicitors Limited Full time £25,000 - £45,000

    Job Title: Personal Injury / Civil Litigation SolicitorAxis Solicitors Limited is a leading law firm in the UK, renowned for its expertise in personal injury cases, civil litigation, and immigration law. We are seeking a highly skilled and motivated Personal Injury / Civil Litigation Solicitor to join our dynamic team.About the RoleWe are looking for a...

  • Personal Injury Solicitor

    4 weeks ago

    Manchester, United Kingdom Axis Solicitors Limited Full time £25,000 - £45,000

    Job Title: Personal Injury / Civil Litigation SolicitorAxis Solicitors Limited is a leading law firm in the UK, renowned for its expertise in personal injury cases, civil litigation, and immigration law. We are seeking a highly skilled and motivated Personal Injury / Civil Litigation Solicitor to join our dynamic team.About the RoleWe are looking for a...

  • Personal Injury Solicitor

    3 weeks ago

    Manchester, United Kingdom RBUK Legal Limited Full time

    Personal Injury Fee Earner OpportunityRBUK Legal Limited is seeking an experienced Personal Injury Fee Earner to join our team in Manchester. As a leading practice, we offer a competitive salary, hybrid working arrangements, and a range of attractive benefits.Key Responsibilities:Manage a caseload of fast-track litigated files, handling claimant EL and PL...

  • Personal Injury Solicitor

    3 weeks ago

    Manchester, New Hampshire, United Kingdom Axis Solicitors Limited Full time

    {"title": "Personal Injury Solicitor", "content": "Job Title: Personal Injury SolicitorAxis Solicitors Limited is a highly regarded law firm in the UK, known for its expertise in immigration law, personal injury cases, family matters, and civil litigation.We are seeking a highly skilled and motivated Personal Injury Solicitor to join our dynamic team. The...

  • Personal Injury Solicitor

    3 weeks ago

    Manchester, New Hampshire, United Kingdom Axis Solicitors Limited Full time

    {"title": "Personal Injury Solicitor", "content": "Job Title: Personal Injury SolicitorAxis Solicitors Limited is a highly regarded law firm in the UK, known for its expertise in immigration law, personal injury cases, family matters, and civil litigation.We are seeking a highly skilled and motivated Personal Injury Solicitor to join our dynamic team. The...

  • Personal Injury Solicitor

    4 weeks ago

    Manchester, New Hampshire, United Kingdom Axis Solicitors Limited Full time

    {"title": "Personal Injury Solicitor", "description": "Job Title: Personal Injury SolicitorAxis Solicitors Limited is a highly regarded law firm in the UK, seeking a skilled Personal Injury Solicitor to join our dynamic team.The successful candidate will have a proven track record in handling a diverse caseload, ranging from personal injury claims to civil...

  • Personal Injury Solicitor

    4 weeks ago

    Manchester, New Hampshire, United Kingdom Axis Solicitors Limited Full time

    {"title": "Personal Injury Solicitor", "description": "Job Title: Personal Injury SolicitorAxis Solicitors Limited is a highly regarded law firm in the UK, seeking a skilled Personal Injury Solicitor to join our dynamic team.The successful candidate will have a proven track record in handling a diverse caseload, ranging from personal injury claims to civil...

  • Personal Injury Solicitor

    2 weeks ago

    Manchester, New Hampshire, United Kingdom Axis Solicitors Limited Full time

    Job Title: Personal Injury SolicitorAxis Solicitors Limited is a leading law firm in the UK, renowned for its expertise in personal injury cases, civil litigation, and immigration law. We are seeking a highly skilled and motivated Personal Injury Solicitor to join our dynamic team.The successful candidate will have a proven track record in handling a diverse...

  • Personal Injury Solicitor

    4 weeks ago

    Manchester, United Kingdom RBUK Legal Limited Full time

    Personal Injury Fee Earner OpportunityWe are seeking an experienced Personal Injury Fee Earner to join our team at RBUK Legal Limited in Manchester. As an EL/PL Fee Earner, you will have the chance to manage your own caseload of fast-track litigated files, handling claimant EL and PL matters.Key Responsibilities:Manage a caseload of fast-track litigated...

  • Personal Injury Solicitor

    4 weeks ago

    Manchester, United Kingdom RBUK Legal Limited Full time

    Personal Injury Fee Earner OpportunityWe are seeking an experienced Personal Injury Fee Earner to join our team at RBUK Legal Limited in Manchester. As an EL/PL Fee Earner, you will have the chance to manage your own caseload of fast-track litigated files, handling claimant EL and PL matters.Key Responsibilities:Manage a caseload of fast-track litigated...

  • Personal Injury Solicitor

    1 week ago

    Manchester, United Kingdom Ecruit Full time

    Job Title:Personal Injury SolicitorLocation:Manchester, United KingdomSalary:£25,000-£45,000 + Skillset + CommissionHours:Full-timeAbout Ecruit:Ecruit is a highly regarded law firm in the UK, known for its expertise in immigration law, personal injury cases, family matters, and civil litigation. Our commitment to providing exceptional legal services,...

  • Personal Injury Solicitor

    1 month ago

    Manchester, United Kingdom Axis Solicitors Limited Full time

    About Axis Solicitors LimitedAxis Solicitors Limited is a highly respected law firm in the UK, renowned for its expertise in immigration law, personal injury cases, family matters, and civil litigation. Our commitment to delivering exceptional legal services, focusing on transparency, fairness, and client satisfaction, has earned us a top-ranked reputation...