Head Doorperson

5 months ago

London, United Kingdom OME for Fortnum and Mason Full time

Fortnum & Mason are looking for passionate and experienced customer service professional to join our Retail Host team as a Head Doorperson.

With the overall goal of delivering a seamless and personable customer experience, our Doorperson will greet and interact with our customers and guests with confidence, warmth and professionalism.

Acting as ambassadors for our quintessentially British brand, our Doorperson will be responsible for the main entrances of our Flagship Piccadilly store, and assist with directing customers to different departments on the shop floor.

Our Head Doorperson will possess a strong understanding of the Fortnum & Mason brand and its history, will be passionate about our products, and motivated by a memorable customer journey.

Always willing to go the extra mile for our customers, our Head Doorperson will represent our brand in a confident, approachable and professional manner.

Further to this, our Retail Host will possess:

- Strong communication skills (strong command of the English language is necessary, with knowledge of an additional language a plus)
- A strong knowledge of London (restaurants, landmarks, hotels, etc.)
- Previous experience within the Luxury market
- Strong communication and interpersonal skills
- A strong desire to learn and develop a career within luxury Retail
- Empathy and care for your guests and colleagues
- Ability to work under pressure
- Resilience to work in a fast-paced environment
- Pride and attention to detail in your wo

In return we offer:

- A competitive salary
- A generous store and restaurant discount of up to 40%
- 28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday
- A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
- A range of opportunities to develop and grow personally and professionally
- Excellent pension scheme

**Job Types**: Full-time, Permanent

Work Location: In person

Reference ID: 002242

  • Doorperson - London

    1 month ago

    London, Greater London, United Kingdom Raffles London at The OWO Full time

    Doorperson Opportunity at Raffles London at The OWORaffles London at The OWO, a luxurious hotel located on London's Whitehall, is seeking a skilled Doorperson to join their Rooms Department. As a Doorperson, you will be responsible for creating a warm and welcoming experience for guests, ensuring their arrival and departure is seamless and...

  • Doorperson - London

    1 month ago

    London, Greater London, United Kingdom Raffles London at The OWO Full time

    Doorperson Opportunity at Raffles London at The OWORaffles London at The OWO, a luxurious hotel located on London's Whitehall, is seeking a skilled Doorperson to join their Rooms Department. As a Doorperson, you will be responsible for creating a warm and welcoming experience for guests, ensuring their arrival and departure is seamless and...

  • Doorperson

    4 months ago

    London, United Kingdom Rocco Forte Hotels Full time

    **Doorperson**: Permanent Brown's Hotel London, England APPLY Brown's Hotel is London's first hotel. It opened its doors on Albemarle Street in 1837. Since then we have hosted famous guests from all walks of life. Located in Mayfair, we are just moments away from the famed Bond Street boutiques, Dover Street Market, The Royal Academy of Arts and many...

  • Doorperson

    5 months ago

    London, United Kingdom Middle Eight - Concierge & Porters Full time

    Welcome to Middle Eight: changing the notion of the traditional: innovative and inviting; luxurious and elegant; relaxing and inspirational. Our team are: Passionate and aspirational. Engaging and dedicated. Brave and real. They are pioneers, nurturing and engaging. They are the conductors and performers, establishing the beat of Middle Eight through small...

  • Doorperson

    5 months ago

    London, United Kingdom RAFFLES Full time

    **Company Description** Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a...

  • Doorperson

    5 months ago

    London, United Kingdom Accor Full time

    Company Description Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure.  This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a...

  • Doorperson

    2 months ago

    London, United Kingdom RAFFLES Full time

    Job DescriptionAn exceptional opportunity presents itself for a Doorperson to join the Rooms Department at Raffles London at the OWO. Reporting into Head Concierge, you will be responsible for the arrival and departure experience of our guests, as well as managing the public areas of the hotel, ensuring that guest and departmental expectations are met...

  • Doorperson

    4 months ago

    London, United Kingdom Rocco Forte Hotels Full time

    Brown's Hotel is London's first hotel. It opened its doors on Albemarle Street in 1837. Since then we have hosted famous guests from all walks of life. Located in Mayfair, we are just moments away from the famed Bond Street boutiques, Dover Street Market, The Royal Academy of Arts and many independent art galleries. **The Position** Do you know your city...

  • Doorperson - London

    2 months ago

    London, United Kingdom Raffles London at The OWO Full time

    Doorperson - LondonRaffles London at The OWO on London's Whitehall, unites the allure and heritage of Raffles with one of the world's most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85...

  • Doorperson - London

    1 month ago

    London, United Kingdom Raffles London at The OWO Full time

    Doorperson - LondonRaffles London at The OWO on London's Whitehall, unites the allure and heritage of Raffles with one of the world's most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85...

  • Doorperson

    4 months ago

    London, United Kingdom RAFFLES Full time

    Company Description **Come and join us in bringing the Raffles experience to London** The Raffles name is synonymous with luxury, glamour and extraordinary adventure. Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses. This fine Grade II* Edwardian building has been...

  • Sales Associate

    5 months ago

    London, United Kingdom OME for Fortnum and Mason Full time

    Fortnum & Mason are looking for a exceptional Sales Associates to join our brand. Responsible for demonstrating world-class service, our new team members will possess passion for our products, and an ability to bring this to life for each and every customer. Reporting to the Floor Manager, our Sales Associates will provide exceptional service to our...

  • Luggage Porter/doorperson

    5 months ago

    London, United Kingdom One Aldwych Hotel Full time

    One Aldwych is one of the very few hotels in London, or indeed the world that can say it is truly independent. We like to think we do things differently, always with a warm, friendly spirit. Our story is very much our own to write and we invite you to become part of the next chapter. Designed to be more than just a place to lay your head, each suite and...