Involvement Coordinator

3 weeks ago

Dudley, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

To coordinate the activities of Lived Experience Consultants (LEC) To record Trust wide activities and projects that involve Lived Experience Consultants To support the Patient Experience Manager with populating reports and presenting data in relation to involvement activities To support the Patient Experience Manager when future planning and delivering against projected milestones To promote Involvement opportunities across the system utilising Trust communication channels Organise events that are meaningful, engaging and that promote and showcase the influence of Lived Experience Consultants as well as providing sufficient recognition To work with the Patient Experience Manager with delivering the involvement elements of the Service User and Carer Involvement strategy Work with Trust services to create further opportunities for involvement Work alongside the Resourcing team to support with the recruitment of Lived Experience Consultants Support services with developing existing roles for localised involvement of people with lived experience Support Trust staff to ensure Lived Experience Consultants are involved regularly and are valued for their input To promote recognition and value for involving people with lived experience in the day to day running of services Participate in the safe and effective recruitment and selection of Lived Experience Consultants Source new training opportunities for Lived Experience Consultants Connect locally with other Black Country partners to share learning and best practice To organise regular meetings and recognition events for Lived Experience Consultants Collate relevant information on Lived Experience Consultants and associated activity within the Trust ensuring records and database information is accurate and updated in a timely manner Ensure that Lived Experience Consultants are aware of the Trusts policies and procedures. To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a high quality patient experience and involvement service

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