Hosted Buyer Assistant

2 weeks ago


London, United Kingdom Handle Recruitment Ltd Full time

**Sector**: office support, Event Operations
- **Type**: hybrid
- **Contact**: Andrea Pell
- **Duration**: 3 months
- **Start Date**: April
- **Expiry Date**: 04 April 2024
- **Job Ref**: BBBH108955

Temporary contract April - end of June (must be able to commit to whole contract)

£106 per day plus holiday pa

Hybrid Working pattern

The job holder works with the Head of Hosted Buyer Operations and the Hosted Buyer and Events Manager to help run the operational delivery of the hosted buyer programmes.

**Key Accountabilities**:
**Programme coordination - customer service**
- Work closely with the Hosted Buyer and Events Manager to implement and ensure the smooth running of the programme.
- Assisting with the management of the hosted buyer inboxes. Answering queries and resolving issues.
- Assist with the logístical requirements for hosted buyer travel. Day to day liaison with the TMC to answer any queries they may have with regard to the travel to be booked. Speak to hosted buyers who query the travel that has been offered to them. Highlight any errors back to the TMC or concerns to the Hosted Buyer and Events Manager or the Head of Hosted Buyer Operations.
- Assist with providing hosted buyers with all their individual transfer, hotel and networking event arrangements using mail merge.

**Data Management, acquisition and retention**
- Create and run reports with hosted buyer information, appointment statistics and general stats.
- Collating all cancellations and cancellation charges.

**Behaviours and Skills**
- Attention to detail in all areas
- Computer Literacy and proficient in word and excel.
- Ability to work under pressure for long periods of time
- Ability to work as part of a team
- Service awareness - Good telephone manner and customer service skills

Handle Recruitment is acting as an Employment Business in relation to this vacancy.



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