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Graduate Trainee

4 months ago

Sunderland, United Kingdom Pareto Full time

Role: Graduate Trainee - Customer Support
Ref: J13462:NE:GJ:GTCS

**Salary**: £23k basic salary + Commission
Location: Sunderland
Sector: Technology
Communications, research and project management are all functions synonymous with the client we’re representing. They’re looking for a graduate to join their dynamic office as first line customer support in order to aid in their rapid growth
All you need is a degree and excellent telephony skills - ideally proven in a customer experience role or similar.
**The Role**:

- Act as a day to day touch-point for customers that make up an ever growing client base
- Verse yourself in the services that our client offers in order to best meet customer needs
- Ensure that projects are being executed in an efficient and timely manner
- Engage with clients with a professionalism that reflects the company’s brand
- Take ownership of client relationships in a growing business to aid your career progression

**The Package:**:

- A competitive basic salary of £23k
- Lucrative bonus/incentive schemes
- Excellent scope for progression
- An attractive office location
- Team socials in a friendly, inclusive environment
- Pension scheme

**You**:

- Educated to degree level
- Excellent interpersonal and communication skills
- Fantastic relationship building skills
- Previous experience in customer service is beneficial
- Self-motivated, with a strong desire to succeed