Senior Technical Consultant

1 month ago

Guildford, United Kingdom 9ine Full time

**Role Description**

**Responsibilities**

You will be responsible for:

- Working with multiple clients to proactively lead, scope and deliver solutions aligned with their strategic needs and the product offering.
- Working closely with the wider consultancy team to ensure our products and services are aligned to the needs of our client and the client receives a uniform experience.
- Managing multiple concurrent clients and teams, whilst prioritising tasks and achieving key deadlines and deliverables in-line with agreed scope and budgets.
- Proactively documenting and governing deliverables in the relevant systems and frameworks as per our business standards.
- Ensuring deliverables are achieved in the most appropriate and timely manner.
- Planning and scheduling the delivery of work and identifying where client input is required.
- Proactively supporting consultants, junior consultants and specialists such as pen testers.
- Educating staff members and creating awareness within your specialism through training.
- Providing quality assurance over internal client deliverables and external client products.
- Providing quality assurance of written outputs in-line with business standards.
- Presenting both written and verbal outputs directly to clients in a clear and concise manner demonstrating communication expertise to manage diverse stakeholder interests.
- Delivering effective, added value solutions based on a client's strategy and goals.
- Delivering our services in line with industry best practice and regulatory obligations of our clients.
- Working with all stakeholders to understand a client’s ongoing requirements to support in the identification of sales and new business opportunities.
- Proactively working with the business development team and calling upon their support as required, and providing support to them as necessary.
- Providing suggestions and areas of improvement back into the business to help improve our products and services.
- Providing regular briefings about client risks and issues which affect our business relationship and could impact the future aspirations of our business.
- Creating and delivering wider client engagement activities such as webinars and training sessions.
- Maintaining internal standards and documentation associated with areas of responsibility.
- Researching new technologies, standards, guidance and best practice and providing recommendations that client service delivery is reflected accordingly.
- Creating and developing intellectual property in-line with client requirements.

**Skills and Experience**
- 6+ years of experience working in a relevant sector.
- Relevant qualifications in business management, IT, compliance or a related field.
- Experience of consultancy service delivery.
- Exposure and expertise in a relevant service based role.
- Customer facing IT support, systems management or consultancy.
- Experience in working with cyber security frameworks and system best practises.
- Experience of working in and managing cross functional teams.

**Professional Development Responsibilities**

You will be required to:

- Make recommendations about areas of improvement or development within the business.
- Drive personal continued professional development in line with the business objectives.
- Provide training and support to colleagues within the business and ensure their continuous development.
- Identify new trends in technologies and structure training strategies for the team to help them adopt it.

**Other Responsibilities**

You will need to:

- Undertake any other duties as reasonably required.
- Work with other departments and colleagues to aid the successful completion of business priorities.
- Work effectively as part of the 9ine team.
- Showcase excellent organisational skills.
- Think on your feet and use your initiative.
- Maintain an enthusiastic and positive attitude.
- Maintain strong interpersonal skills in order to build and develop relationships.
- Have strong communication and presentation skills.

**Additional Benefits**:

- 25 days annual leave
- Flexible hours.
- Hybrid-office (a minimum three days a week in our office - open for discussion).
- Regular social events.
- An entrepreneurial environment.
- Training and development.
- Paying for professional subscriptions and courses.
- A good working environment.
- Wellness packages.

**About 9ine**
9ine is a UK EdTech consultancy supporting schools around the globe with technology related cyber security, data protection, safeguarding, risk and compliance solutions. Our head office is based in London with satellite offices in North America, and India which enable effective service provision to our expanding client portfolio across the UK, in Europe, Asia, Africa and North
America. At the heart of our growth strategy lies the development of our 9ine App that is transforming how schools and SMEs manage their data privacy, cyber security and technology services.

Developed in-house, the 9ine

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