Ward Clerk

JOB PURPOSE/SUMMARY To undertake administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. To undertake clerical and related duties on the ward and enable Sister/Charge Nurse and other ward staff to concentrate more freely on direct patient care. This role will involve considerable liaison with other departments and wards on behalf of the ward staff. The jobholder will contribute to the maintenance of an environment for effective care.

The jobholder will work within an area caring for 24 patients. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Administrative and Clerical Duties - Record admission, transfer and discharge activity data onto the Trust PAS system. - Arrange patients follow-up appointments using the PAS system and order transport for patients when required. - Record changes to the bed base and inform the relevant corporate team - Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.
- Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments. - Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge. - Deliver patients mail. - Order stationary and complete requisition forms under instruction from Sister/Charge Nurse.
- Complete electronic admission/bed system as required - Maintaining records on behalf of Sister/ Charge Nurse. Assisting to maintain high standards of care Assist in the welcome and reception of patients and visitors into the clinical area Maintain a safe working environment, reporting incidents, accidents, complaints Understand the need to maintain and respect patient confidentiality Participate in in-service training Participate in mandatory training annually Participate in annual performance appraisal Undertake duties on different wards/depts as and when required by service demands Develop good working relationship Participate in appropriate and relevant communications networks Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department