Ict Support Technician

3 weeks ago

Abingdon, United Kingdom PLANET RECRUITMENT SERVICES LTD Full time

**IT Support Technician**

**Abingdon**

**£30k**

**Benefits**:

- **Access to highly qualified senior engineers who are all Microsoft trained thus affording exceptional career development and advancement opportunities.**:

- **working with a friendly bunch of people who are passionate about IT but also providing a fantastic service We are passionate about investing in the education of pupils**:

- **SAGE Employee Benefits.**:

- **2 years death in salary**:

- **3% pension contribution**:

- **Sage benefits scheme (discounts)**:

- **MS Vouchers 3 month after probation - progression plan**:

- **25 days holiday, 5 days for xmas and get it all off. BH just given. Holiday at holiday time onlySchool is a 3 school group, network manager for 3 schools (one prestigious private school, 2 v small prep schools**

Our client is a leading Education ICT solutions provider. The cumulative expertise of our long-established team spans more than seventy-five years' worth of experience in providing consultancy, infrastructure services, network development and upgrades, andmanaged support services to educational establishments throughout the UK. By providing over 700,000 hours of support to over 270,000 users per year, Our client is an established market leader in the technology support sector.
- Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities.
- Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements.
- Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others.
- Demonstrate and assist in the safe and effective use of specialist equipment/materials.
- Provide specialist advice and guidance as required to School/Centre.
- Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience.
- Implement agreed work programmes/practices under the guidance of Senior Staff.
- Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required.
- Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person.
- To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. 2. TechnicalExpertise
- Connect and check hardware for normal operation.
- Set up a suitable desktop environment for users of a standalone or networked PC. 2/2
- Perform basic set up and checking of networked PCs.
- Perform basic maintenance tasks for user accounts.
- Use simple utilities to change information on the intranet.
- Follow instructions to run basic network monitoring reports or utilities 3.

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

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