Medical Secretary

5 months ago

Dundee, United Kingdom NHS Scotland Full time

An opportunity has arisen for a Medical Secretary within the Mental Health Liaison Service. You will provide a comprehensive medical secretarial service to the Liaison Service based within Carseview Centre.

Excellent communication and interpersonal skills are essential, as is the ability to work on your own initiative as well as part of a team. Medical secretarial experience/equivalent is preferred, along with excellent audio-typing and word processing skills and the ability to work effectively and efficiently in order to meet service demands.

Knowledge of medical terminology is advantageous. Applicants should have a relevant secretarial qualification, e.g HNC, Business Administration or equivalent qualification/experience.

The post holder will be responsible for ensuring the timely delivery of clinical correspondence and will be required to be the first point of contact for their consultants’ patients. It is therefore essential that they are a good communicator with excellent interpersonal skills, previous experience in a customer care environment and good typing/keyboard skills are essential.

Duties will also include diary management, answering the telephone, incoming referrals and dealing with queries from a number of sources in a calm and pleasant manner.

The role would suit a person who can remain calm and pleasant at all times. You must also be able to use your initiative and be able to work unsupervised.

If you enjoy a challenge and would like to join this busy, friendly unit, then this may be the post for you.
- Maintaining the office systems for recording and tracing patient records within the department and assist the Records Department in locating patient records
- Minute taking at meetings as requested by the consultants
- Appropriately deal with all incoming referrals correspondence ensuring that those urgent enquiries are passed to the clinician promptly. This will include an element of autonomous decision making based on the clinicians’ normal practice.

What we aim to achieve:

- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.Hours of work are: 30 hours Monday-Friday

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