Iag Officer

**Who we are?**

This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then, we have continued to develop and deliver programmes to support both young people and adults to learn, achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical, friendly, and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow, to help them recognise and achieve their aspirations and goals and attain a positive outcome.

The staff who work for TCHC are learner-centric and want to make a real difference to the people they work with, enabling them to improve their employment situation, some of whom will have had poor experiences of learning and employment in the past. Some may have complex lives and require signposting to other organisations who can help.

Staff are valued and recognised for the contribution they make towards the organisation’s vision and goals and the effective support they provide to the individuals we engage with. We have a strong belief that success is created together; one of the reasons why we are a great employer to work for.

**TCHC is a disability confident committed employer.**

**Who are we looking for?**

Our Careers Information, Advice & Guidance Advisers provide a direct IAG service to 16-24-year-olds who are enrolled on study programmes across our provision through a mixture of 1:1 and group interventions, which is confidential to the individual and meets the highest standards of equality of opportunity.

The IAG Adviser will support learners from the start of their time with TCHC to progress to their next steps and will provide impartial and accurate information, advice and guidance on the education and training qualifications and employment activities within their local areas and beyond, linked to their career aspirations. The role will ensure the maintenance of accurate client records, support contract KPIs and meet matrix criteria that enable young people to progress.

This role will require travel, between two education and training centres and to work with colleagues across the new IAG team and the centres themselves. At each centre, you will have a caseload of young people some with SEN who you will support and advise through your sessions and 1-1's with them.

**Job Title**:IAG Officer (2 positions available)

**Location**:Thurrock or Ipswich Centre and at the applicant's home address. _**Travelling between the Thurrock and Ipswich Centres is essential. **_

**Working Hours**:
**OPTION 1 - Full Time**:8.30 am to 5.00 pm, Monday to Friday, inclusive of 1-hour lunch unpaid, 37.5 working hours per week.

**OPTION 2 - Part Time**:8.30 am to 5.00 pm, Monday to Friday (3 days a week), inclusive of 1-hour lunch unpaid. 22.5 working hours per week.

**OPTION 3 - TERM TIME**:8.30 am to 5.00 pm, Monday to Friday, inclusive of 1-hour lunch unpaid, 37.5 working hours per week (TERM TIME ONLY 38 weeks plus 2 weeks)

**Contract Type**:Perm

**Reports to**:Director of Youth Programmes

**Salary Band**:£26,000 - £30,000 per annum (pro rata for part-time and term-time options)

**What are we looking for?**

**Qualifications**:

- Minimum Level 4 Diploma in Careers Information and Advice **(Essential)**
- Level 6 Diploma in Career Guidance and Development **(Desirable)**

**Main Tasks & Responsibilities**
- Manage learner caseloads, supporting the achievement of personal and team targets, including requirements for the contract.
- Identify the short, medium and long-term skills, learning and goals to meet the individual needs of learners, ensuring that learners have an IAG development plan, which includes IAG SMART actions for both learners and where appropriate adviser.
- Recognise and record and if appropriate build on previous work experience and educational attainments and continually support learners to progress to ensure that realistic career aspirations can be set and achieved.
- Record all interactions with learners and deliver.
- Engage and motivate learners.
- Research and look into progression opportunities for your caseloads.
- Work with colleagues to assist learners' progression towards qualifications, and movement into the next steps.
- Work in partnership with community National Careers Service provision.
- Monitor and record the onward progression of learners and update destination data for the organisation.
- Attend meetings and where required travel to external events and training to support CPD.
- Engage with local schools to support recruitment for centre programmes, working with centre managers.
- Engage with potential work experience opportunities for young people to engage with, while on the programme.
- Roles will work flexibly between sites and is a prime requirement of staff and at times opportunities to w