Sales Administrator

1 month ago


Derby, United Kingdom SF Recruitment Full time

SF Recruitment is currently recruiting for a Sales and Customer Service Administrator to join one of our key clients based in Central Derby near Ascot drive.

This is a full time, permanent opportunity paying £22,000. You will be joining a small and friendly team of 5 who are a very hands on and helpful team and offer fantastic training and development opportunities. This is an office based role working Monday - Friday 8:30am - 5pm.

Due to successful growth of the business, they are requiring an extra person to assist their busy sales team with the back office customer service and administrative duties. You will be responsible for managing the whole customer care process from start to finish and make sure everything is running smoothly and efficiently.

**Day to day duties will include**:

- Process sales orders onto the in-house system
- Take incoming calls from customers and answer any questions and provide advice and information on the business’s products and services
- Dealing with any queries and providing quotes to new and existing client base
- Dealing with suppliers and organising deliveries
- Help manage stock levels and ensure the correct number of materials are available
- Usage of CRM system to log all client and supplier information
- Ensuring excellent customer service is offered
- Up-selling products and encouraging repeat business.
- Generating consignment labels on the carriers IT system for despatch
- Calling accounts and informing them that orders should be placed for lorry runs.
- Liaising with the distribution centres

As well as this, you will need to possess strong administration experience and excellent communication and customer service skills. You should have a good working knowledge of MS office programmes and be able to work alone or as part of a team.

Our client offers a positive and friendly working environment with fantastic training and ongoing training and development opportunities.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Derby: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales administration: 1 year (required)
- administration: 1 year (required)

Work Location: In person


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