Av / Audio Visual / IT Engineer / Technician

2 days ago


Oxford, United Kingdom IT Talent Solutions Ltd Full time

**AV / Audio Visual / IT Engineer / Technician**required for my client based in Oxford for a permanent role paying £28k - £33.5k

**Benefits include excellent pension and holiday entitlement**

**This is an onsite role**

**There is no parking but you can park and ride**

**Essential Requirements**:

- Previous AV support experience from a commercial or hospitality environment
- Demonstrable experience in setup and use of collaboration software, including Microsoft Teams and Zoom
- Experience of working with Extron, AMX and Crestron systems
- Good knowledge of AV standards and cabling
- Able to work both independently and under the direction of others
- Experience of working in a busy environment: able to prioritise workload
- Excellent communication skills, both verbally and in writing, with individuals at all levels.
- Proven time management skills with the ability to work under pressure and to deadlines.
- Demonstrable analytical and logical problem-solving skills with proven attention to detail.
- Health and safety knowledge
- Ability to write clear and concise documentation and provide instruction on use of AV equipment.
- Ability to perform basic troubleshooting procedures to solve issues with computers, software or networking.
- Flexible approach to assisting the IT team.

**Responsibilities**
- Act as a first point of contact for users requesting AV or IT support
- Assist staff and visitors with operation of AV facilities
- Provide professional support for events, meetings and external conferences.
- Create and update documentation, diagrams and end-user manuals for the AV equipment
- Provide training for the IT team and members of events teams re operation of equipment
- Work closely with the events teams to be aware of and plan for AV usage, and to discuss clients’ needs ahead of their event.
- Set up and configure portable AV equipment in other meeting spaces to provide the services needed.
- Maintain, upgrade and program AV equipment as necessary.
- Develop reliable AV systems and procedures for providing in-person, remote and hybrid meetings.
- Work with the maintenance department to perform Portable Appliance Testing on applicable electronic equipment as needed


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