Discharge Liaison Officer

The role is central to the co-ordination of both complex and non-complex discharges at Welshpool and Newtown Hospital, and part of the Patient Flow team. The DLO will have responsibility for overseeing non-complex and complex patient discharges within PTHB Community Hospitals.
Facilitating and/or assist with effective, efficient, and timely discharge of patients from hospital. Emphasis is placed upon quick turnaround of patients. This may include complex multi-disciplinary assessment signposting, liaising directly with patients and their families/ Care Transfer Coordinators/ MDT’s assisting in case conferences for patients with complex health and social care, palliative care or rehabilitation or housing needs. Giving families support and information.
Support the patient flow hub, as well as working closely with a range of
professionals and external agencies within the hospital and in community services.
Work independently, following procedures and treatment plans, but under the
direction of the patient flow hub, and within agreed boundaries.
Responsible for ongoing/complex planning in regard to process mapping
patients journey for modelling purposes.
Provide training on systems to new staff joining the team.

Work as part of the flow hub and work effectively with the wider multi-disciplinary team and third sector groups to facilitate patient discharges in a timely manner across Powys.
Supporting Ward staff and multi-disciplinary teams in facilitating effective, safe, and timely patient discharge.
Providing the patient flow hub with updated information on patients requiring discharge.
Develop effective links and relationships with relevant professionals to ensure a seamless and safe service.
Assess, monitor, and report on reasons for delays to patient discharge and delayed transfer of care.
Attend weekly trigger/length of stay meetings, to help identify possible solutions to delays as well as participating in their resolution.

Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.

As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well-being.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.