Lead User Experience Designer

1 week ago

Belfast, United Kingdom Rapid7 Full time

We are looking for a spirited Lead UX Designer to join our Platform team in Belfast. You’re a burgeoning design leader as well as an influencer and problem solver with a proven track record of achieving results across a product vertical or practice. You’re a trusted balanced team partner who helps lead and inspire your collaborators in design and across disciplines.

**About the Team**

Rapid7's Platform team is responsible for delivering the foundational services for Rapid7’s Insight Platform. We are focused on helping our customers seamlessly manage their security solutions as effectively and efficiently as possible, and our microservice architecture is designed to deliver a secure, reliable and resilient platform for both our customers to use and for our products to build upon.

**About the Role**

In this role, you’ll be able to demonstrate your design expertise by owning and delivering impactful experiences that align with customer, business, and organizational goals for one of our core Insight Platform areas of focus.

In this role, you will:

- Co-own the experience strategy for one of our core Insight Platform focus areas
- Partner with Engineering and Product Leadership to prioritize, ideate, and execute in alignment with that strategy to address our customers’ most complex cybersecurity problems
- Drive meaningful and measurable outcomes that contribute to real customer and company goals
- Cultivate expertise in security and of the security user and their challenges across a comprehensive security program
- Level-up our design team through advocacy and modeled behavior, and through mentoring junior members on the team to establish a tight knit culture of growth and learning
- Leading experience design end-to-end, from problem definition and discovery, exploration, and design using discovery workshops, user interviews, user flows, journey maps, sketches, low
- to high-fidelity mockups, and functional prototypes in collaboration with writers, researchers, engineers, and product owners
- Help influence, manage, plan, and scope UX team projects including translating customer needs, research findings, and usability best practices into high quality, customer-centric design solutions that support our product vision, brand, and customer outcomes
- Collaborate across multiple practice and geographically distributed teams to unite designers as a collective, and ensure cohesive experiences within our platform and brand portfolio

The skills you’ll bring include:

- Roughly 8-10 years of relevant experience; including previous roles leading design within a product vertical or practice as a product designer, UX designer, visual designer, or equivalent
- A problem-solving mindset: you see the UX process as a means to deliver value to our customers
- Strong collaboration skills: you believe success happens as a team and you excel in building consensus, driving alignment, and influencing within your team
- Comfort with ambiguity: you push forward through unclear direction, and help to define that direction with your design, PM, and engineering counterparts
- Strong communication skills with the ability to tell a story and craft a narrative that compels your audience, drives alignment, and prompts action
- A sense of accountability: you have excellent time management skills, and hold yourself accountable to commitments
- Energy, enthusiasm, and curiosity: you bring yourself every day, and embrace the “never done” mindset

Additional Details:
We don’t require cybersecurity experience. It’s a “nice to have”, but ultimately we’re looking for someone with great UX instincts that can identify patterns and needs across our customer base, and synthesize these complexities into usable and polished design solutions. We know there will be a ramp-up period, and will support your journey into this exciting field.

We need someone that can travel occasionally, both domestically and internationally. Rapid7 has 7 product offices with team members present across North America and Europe. You’ll work directly with team members in Austin, TX; Boston, MA; Los Angeles, CA; and Toronto, Ontario.

**About Rapid7**

At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what’s possible and drive extraordinary impact.

Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 10,000 global customers ahead of whatever’s next.

Join us and bring your unique experiences and perspectives to tackle some of the world’s biggest security challenges.

LI-KB2

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