Digital Learning Specialist

Digital Learning Specialist-
- A motivated and dynamic individual with a passion for supporting team members and managers to learn and professionally develop through effective and engaging learning programmes.- The Digital Learning Specialist role supports the Head of People and People Development Manager, to provide solutions through the Flow E-learning platform to support other development programmes and career pathways.- The role will also involve working with a wide range of stakeholders across the business to produce quality, blended learning material.- Partners and consults with business divisions on the best recommended approach to digital learning options and opportunities
- Create online course materials for key programmes in a variety of formats when required, e.g. eLearning, videos, screen recordings, webinars
- Maintain and disseminate a suite of regular reports to key stakeholders in the business for training and compliance
- Administration and responsibility for the management of the LMS (Flow Learning Environment)
- Coordinate content development projects with SMEs and authors
- Maintain the LMS (Flow), with accurate personnel and correct information
- Supports the business relationship with the LMS provider; regularly communicates to understand new updates and potential offerings
- Compiles business updates that demonstrate the requirement for digital learning, improvements, and successes
- Manage the Digital Learning Helpdesk - Assigning new training, adding new starters, moving managers to correct branches etc.
- Provide guidance on best practice for content formats and setting up courses on Flow
- Assist with on boarding of educational technologies to internal and external colleagues
- Assist with administration of new learning platforms as and when required
- Keeps updated and informed on digital learning trends inside and outside of the leisure/hospitality sector
- Manages and assist in ad-hoc data/reporting requests. Where possible, recommends more intelligent ways to deliver the data/report

**What we live by & what we look for**:
**Care |** we care about our guests, our people and our communities.

**Pace |** we make great things happen, making the most of every minute.

**Difference |** we celebrate difference and encourage each other to be ourselves.

**Belonging |** we’re family, offering a home away from home where people feel safe.

**Value |** we value all.

Creating amazing memories is in our DNA - is it in yours?