Customer Assistant

6 months ago

Barry, United Kingdom M&S Full time

**All the details**

**Work Pattern**

**Sunday: 11:00-15:00**
**Wednesday: 15:00-19:00**
**Friday: 15:00-19:00**
**Saturday: 15:00-19:00**

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well on the shop floor and at service points
- Deliver best in town standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates, its strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. Thats why were revolutionising how we work and offering our most exciting opportunities yet. Theres never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

  • Customer Assistant

    6 months ago

    Barry, United Kingdom Smugglers Cove - Barry Island Full time

    Customer Assistant - Smugglers Cove Barry Island Applicants must have a postivie attitude and be eager to learn new skills. You must be able to use your own initiative to get jobs done. Applicants must be able to work 3 - 5 days per week 24 - 40 hour weeks If you think this role would suit you then please apply. **Job Type**: Part-time **Salary**:...

  • Customer Assistant

    5 months ago

    Barry, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Home - Temporary Working Pattern: week1 Sunday - 1300-1700 Monday - 1700-2100 Tuesday - 1630-2100 Friday - 0600-1200 week2 Monday -1700-2100 Thursday - 0600-1200 Friday - 1700-2100 Saturday -1530-2000 **Key Capabilities** Customer Assistant - Home - Temporary Working Pattern: week1 Sunday -...

  • Customer Assistant

    5 months ago

    Barry, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Cafe - Regular Working Pattern: Week 1 Sunday: 09:00-17:30 Monday: 10:30-19:00 Tuesday:10:30-19:00 Thursday:10:30-19:00 Friday:10:30-19:00 Week 2 Monday: 10:30-19:00 Wednesday: 10:30-19:00 Thursday: 10:30-19:00 Friday: 10:30-19:00 Saturday: 10:30-19:00 **Key Capabilities** Customer Assistant - Cafe...

  • Customer Assistant

    5 months ago

    Barry, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Cafe - Regular Working Pattern: Week 1 Monday 10:30-19:00 Tuesday 10:30-19:00 Wednesday 10:30-19:00 Friday 10:30-19:00 Saturday 10:30-19:00 Week 2 Sunday: 09:00-17:30 Monday: 10:30-19:00 Wednesday: 10:30-19:00 Thursday: 10:30-19:00 Friday: 10:30-19:00 37.5 hours weekly **Key...

  • Customer Assistant

    5 months ago

    Barry, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Culverhouse Cross - Lingerie Week 1 Monday - 12:00-21:00 Tuesday - 08:00-16:00 Wednesday - 10:00-18:00' Friday - 08:00-16:00 Saturday - 10:00-18:00 Week 2 Sunday - 08:00-17:00 Monday - 13:00-21:00 Wednesday-10:00-18:00 Thursday - 08:00-16:00 Friday - 08:30-16.30 **Key Capabilities** **Customer...

  • Customer Assistant

    5 months ago

    Barry, United Kingdom M&S Full time

    **All the details** **Work Pattern** **Sunday: 12:00-16:00** **Saturday: 15:00-19:00** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’...

  • Customer Assistant-christmas-lingerie-culverhouse

    5 months ago

    Barry, United Kingdom M&S Full time

    **Summary** Customer Assistant-Christmas-Lingerie - Culverhouse Cross **All the details** **Customer Assistant-Christmas-Lingerie-Culverhouse Cross** **Working Pattern**: Week 1 Monday-12-21.00 Tuesday - 8.30-17.00 Wednesday-10.00-18.00 Saturday-10.00-18.00 Week 2 Sunday-8.00-17.00 Monday - 13-21.00 Wednesday-10-18.00 Friday-8.30-17.00 **Purpose** To...

  • Customer Assistant

    6 months ago

    Barry, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas - Through The Night Foods - Culverhouse Cross **All the details** Customer Assistant - Christmas - Through The Night Foods - Culverhouse Cross Through The Night Shift Pattern: 21:00 - 06:00 ** Shift Pattern to be confirmed during interview** Working patterns and availability will also be discussed at...

  • Customer Assistant-christmas-operations-culverhouse

    5 months ago

    Barry, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas-Operations-Culverhouse Cross **All the details** **Customer Assistant - Christmas-Operations-Culverhouse Cross** **Working Pattern**: Sunday 10:00-18:00 Saturday 10:00-18:00 14.5 Contracted Hours **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every...

  • Customer Assistant-homeware-culverhouse Cross

    6 months ago

    Barry, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Homeware-Culverhouse Cross M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks &...

  • Customer Assistant-womenswear- Culverhouse Cross

    6 months ago

    Barry, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Womenswear - Culverhouse Cross M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks &...

  • Visual Merchandising-customer Assistant-culverhouse

    5 months ago

    Barry, United Kingdom M&S Full time

    **Summary** Visual Merchandising-Customer Assistant - Culverhouse Cross Working Pattern Week 1 Monday 12:00-21:00 Tuesday 08:00-15:30 Thursday 07:00-15:30 Saturday 07:00-15:30 Week 2 Sunday 09:00-17:00 Monday 12:00-21:00 Tuesday 08:00-3:30 Thursday 07:00-15:30 **All the details** **Working Pattern**: Week 1 Monday 12:00-21:00 Tuesday...

  • Customer Service Specialist

    2 months ago

    Barry, Vale of Glamorgan, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Be Part of Our Dynamic Retail Team!We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Barry, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist customers...

  • Customer Service Specialist

    1 month ago

    Barry, Vale of Glamorgan, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Customer Service Specialist to join our retail team in Barry, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock replenishment and...

  • Customer Assistant- Door Host- Culverhouse Cross

    6 months ago

    Barry, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Door Host - Culverhouse Cross M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks &...

  • Customer Service Representative

    4 days ago

    Barry, Vale of Glamorgan, United Kingdom Tesco Full time

    Job DescriptionAs a Sales Colleague at Tesco, you will be responsible for providing excellent customer service and ensuring that our customers receive the best possible shopping experience.We are offering a competitive salary of £25,000 - £30,000 per year, depending on location and experience. This role is perfect for those who are passionate about...

  • Customer Service Ambassador

    4 weeks ago

    Barry, Vale of Glamorgan, United Kingdom ESS Full time

    About The RoleWe are seeking a talented Retail Assistant to deliver exceptional customer service for Defence on a permanent casual basis, contracted to 0 hours per week. The successful candidate will join a passionate and friendly team working in a fast-paced environment, taking pride in their work, food, and most importantly, their colleagues.As a Retail...

  • Customer Service Specialist

    1 month ago

    Barry, Vale of Glamorgan, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Customer Service Specialist to join our retail team in Barry, United Kingdom, and deliver exceptional customer service and support the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock...

  • Customer Service Ambassador

    7 days ago

    Barry, Vale of Glamorgan, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Tesco Store Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and supporting the smooth operation of our store.Key ResponsibilitiesProvide outstanding customer service, ensuring every customer leaves...

  • Sales Assistant

    6 months ago

    Barry, United Kingdom WHSmith Full time

    **Sales Assistant - WHSmith - [Location]** Contract Type: Temporary As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us. **Airport Requirements**: - 5 years...