Customer Service Specialist Apprenticeship Level 3
2 weeks ago
Opportunity information
Duration 15 months
Advert closing date 07/01/2024
Description
Looking to advance your customer service skill and gain a great bullet point on your CV which can lead to many varied roles within this service?
An outstanding telephone manner
Be well presented, confident and approachable
Ability to problem solve
Data entry
Communication, organisation and interpersonal skills
Word processing skills
Good attention to detail
Provide information to callers
Greet persons entering service
Deal with queries from the public
General administrative and clerical support
Tidy and maintain your work area assist with activities held in the service
Using internal systems
Maintaining a friendly and professional atmosphere
Be able to handle pressure and multi task
Ad hoc duties
Meet and greet
Entry requirements
GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired
Prior knowledge and experience in a customer service related role.
Training to be provided
Customer service specialist Level 3
Delivery method TBC
Functional Skills level 2 English and maths, if required
Things to consider
Customer facing can be a very rewarding and challenging role but a very pinnacle role in many environments.
Skills required
Array
Future prospects
Looking for a position within customer service? This level 3 apprenticeship will give you the skills and knowledge to advance your career within a whole host of customer facing roles.
Hours per week 30
Working week To Be Confirmed
Apprenticeship standard Customer service practitioner (Level 2)
Bideford, Devon, England, EX39 1NG
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