Digital Content Specialist

3 weeks ago


London, United Kingdom Lloyds Banking Group Full time

End Date

Thursday 27 July 2023

Salary Range

£48,816 - £54,240

Agile Working Options

Other Agile Working Arrangements / Open to Discussion

Job Description Summary

**Job Description**:
JOB TITLE: Digital Content Specialist

SALARY: £41,292 - £54,240

LOCATIONS: London, Bristol or Cardiff

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least

two days per week, or 40% of our time, at one of our office sites

About this opportunity

Our Business and Commercial Banking (BCB) division have business clients across a wide variety of sectors - from small businesses to multinational corporations and financial institutions. Many of the clients we support are household names, driving UK growth, and we've pledged to help the UK economy recover by helping British businesses. Within BCB is our Channels business, which has been built to design and deliver great end to end experiences for our clients across Digital, Telephony and marketing Channels.

The Digital Targeting team was formed last year, with the intention of using data to create personalised digital experiences for BCB clients. This is a primary growth area for the Group. We're looking for content specialist who would be responsible for building the content we show to our customers and thinking creatively about how we could improve. Could you help us to digitise the commercial bank? If a blank canvas excites you and you like the idea of building market leading capability, then this could be the role for you You'll operate with a high degree of autonomy; the role offers a fantastic opportunity to drive real tangible benefits for the Commercial and Business bank.

Why Lloyds Banking Group (pick 1 from the below)

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too

What you’ll need
- A passion for all things digital.
- Attention to fine detail ensuring accuracy of change
- Stakeholder management establishing relationships with colleagues to ensure the best outcome for our customers
- Good written communication skills
- Planning and organisation skills to ensure delivery according to business requirements
- Experience in UX and UX principles
- A real passion for empathising and translating customer needs, ensuring they have the customer in mind in all decisions

And any experience of these would be really useful
- A solid grasp of CMS Systems, ideally AEM
- Experience in UX and UX principles

About working for us

We also offer a wide-ranging benefits package, which includes:

- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 28 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.



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