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Bar Person
2 weeks ago
**Job description**
We are looking for positive team players who are motivated to excel in their job, quick to learn & have the enthusiasm & personality to provide excellent customer service.
**Barista Requirements & Responsibilities include**:
- Making high quality hot & cold drinks. Ideally trained to Barista level
- Taking customer orders
- Cash handling & operating an EPOS system
- Cleaning & dishwashing
- Working quickly & efficiently
Must be able to drive as this is not an easy location to commute to using public transport.
- Being able to follow set systems & procedures
- Team player
- Must be able to work under pressure in a fast-moving environment
Front of House/Bar Service/Guest Services
- Supporting the smooth running of the guest relations, where all aspects of the guest journey and experience are delivered to the highest level.
- Serving customers behind the bar and restaurant in a timely, professional manner
- Room cleans where required.
- Taking responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
- Ensuring rooms are ready and prepared for guests ahead of check-in.
- Organising the check-in of guests
- Flexible availability to respond and deal with guest questions/issues
- Assistance with arranging maintenance and repairs to avoid guest complaints
- Ordering and co-ordinating room consumables
- Providing a high standard of customer service and guest experience to ensure a 5* review
**Experience**:
Barista
- Barista experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)
- Experience in guest relations beneficial but not essential
- Hands-on approach with a can-do work style
- Commitment to delivering exceptional guest service with a passion for the hospitality and property industry
- Ability to find creative solutions taking ownership for duties and tasks assigned
- Personal integrity, with the ability to work in an environment that demands excellence
- Strong communication skills
**Job Types**: Full-time, Part Time, Flexibility required
**Benefits**:
- Discounted or free food
- On-site parking
Schedule:
- Monday to Sunday
**Job Type**: Part-time
Pay: From £11.44 per hour
Expected hours: 15 - 20 per week
**Benefits**:
- Discounted or free food
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
- Weekends only
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Barnard Castle, DL12 9HL: reliably commute or plan to relocate before starting work (required)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
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