Building & Facilities Assistant

3 weeks ago

Market Harborough, United Kingdom Harborough District Council Full time

We have an exciting opportunity for someone to join us to manage the day-to-day operational running of The Symington Building and other council properties.

The Symington Building houses several organisations working in partnership to deliver a ‘one stop shop’ approach for customers and visitors. In addition to Harborough District Council, partners include diverse services delivered by Leicestershire County Council including the Library & Museum, Registrar Service and Adult Learning, Job Centre Plus and a number of charitable organisations. We also have three on site retail units.

Reporting to the Facilities Officer & Engineer, you will be responsible for ensuring excellent standards of customer satisfaction are maintained, providing the key interface between Council properties, the concierge and the facilities management service provision. You will liaise with customers, tenants, delivery partners, staff, contractors and public bodies as appropriate to ensure the provision of support services meets and exceeds service level agreements.

You will regularly update and monitor planned maintenance schedules, reacting to unplanned activities, ensuring all contractors are appropriately prepared and compliant for any works on Council premises and that procurement and delivery of these are compliant with the Council’s standards.

To be successful in this role you will need:

- Experience of facilities management and/or estates management operations either through direct delivery or an outsourced service
- Experience in work planning and management and creation of work programmes.
- Experience in managing service provision by contractors
- To be able to organise, delegate and multitask

With a strong focus on customer service and excellent communication and customer relationship building skills, you will also be able to demonstrate negotiation and influencing skills and the ability to ensure external providers deliver excellent services and value for money.

You will need a full driving licence and access to a suitable vehicle and be able to attend out of hours meetings/events on occasions, with notice.

Desirable criteria from the person specification may be used for sifting purposes.

**Job Types**: Full-time, Temporary contract
Contract length: 11 months

**Salary**: £24,054.00-£25,878.00 per year

**Benefits**:

- Company pension
- Flexitime
- On-site parking
- Sick pay
- Wellness programme

Schedule:

- Flexitime

Work Location: In person

Reference ID: HBC/23/236181

Flextime

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