Health Assessment Program Coordinator

6 months ago


London, United Kingdom Cleveland Clinic London Full time

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare._
- We believe that every life deserves world class healthcare._

Job Summary

**Salary**: Starting from £31,000+ (Depending on Experience)

Hours: 37.5 hours per week (Hybrid)

Location: 24 Portland Place, London, W1B 1LU

Contract: Full-Time & Permanent

What are we looking for?

Cleveland Clinic London are looking to recruit a Health Assessment Program Coordinator to join our Concierge Medicines Services Team.

This is a full-time role with the following shift patterns: Monday - Friday, 09:00-17:00, hybrid working.

What makes us different?

Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development.

What will your duties include?- Supports Executive Health and Advanced Health Programs by overseeing daily operations and by collaborating effectively with the physician(s) and nurse(s).- Ensures that the patients receive a high-quality experience throughout their appointment (s), having access to all hospitality services.- Works in conjunction with patient support teams to ensure patients receive premium service.- Facilitates the access of patients to Cleveland Clinic London through direct patient appointment scheduling or by serving as a liaison between patient and/or other medical departments.- Other duties assigned.

What we need from you?- Knowledge of medical terminology gained through experience or formal course work preferred.- Excellent customer service, interpersonal, and oral and written communication skills.- Significant experience working with patients or customers.- Experience working in a face-to-face customer services role.- Healthcare experience in a UK setting (desirable).

What can we offer you?

As a private hospital with no shareholders, we reinvest profits back into our organisation. This means we can offer tailored support and development for caregivers, alongside benefits such as:
- 25 days annual leave (plus bank holidays).- Auto-Enrolment of 5% pension - Cleveland Clinic contributes 10% through Salary Exchange.- Life Assurance, Private Medical & Dental Insurance and Eye Care contributions.- Discounted gym facilities.- 24/7 Holistic Employee Assistance Programme.

Who we are?

Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.

With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do.

Disclosure and Barring Service (DBS) Check

“Let’s deliver World Class care together”
- As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity._



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