Service Advisor

3 months ago

Tidworth, United Kingdom Cavanfields UK Ltd Full time

As a Service Advisor you will play a vital role within our very busy service department, being the point of contact between the Technicians and our customers.

Interpreting the customers requirements correctly, and raising jobcards for the technicians.

Your duties/day-to-day tasks may include:
Discussing service and repair requirements with the customer, approaching transactions with sales-minded professionalism and suggestively sell products and services.

Liaising with technicians about parts ordering to ensure requisite parts are available when vehicle repairs require them, and communicate any time restrictions to customers in timely manner

Using all methods of customer communication, including online bookings, phone calls, and in-person interactions, to schedule and book appointments.

Explain automotive repairs and always provide great customer service.

This is an exciting opportunity for a dynamic person to join our team, working in a fast paced enviroment.

Motor trade experience with some technical knowledge preferrred.

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£29,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Referral programme

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Tidworth, SP9 7SU: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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